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Importing hands from PokerStars error?

PostPosted: Thu Feb 14, 2008 12:40 pm
by Shakkal
Hey!
I wanted to import my hands from pokerstars...
But when i start importing it tells me:

Import beginning
2008/02/14 17:16:16: Import file: blabla - No Limit Hold'em.txt
2008/02/14 17:16:16: Unrecognized file format.
2008/02/14 17:16:16: Import complete. 0 hands in 1 file were imported. (0 errors, 0 duplicates)


so...
no hands were imported...and everything is empty..
i thought it works with pokerstars?

i played for a few days on partypoker and when pt3 imported the hands from partypoker it worked..
but why not with pokerstars
please help me!
thanks

Re: Importing hands from PokerStars error?

PostPosted: Thu Feb 14, 2008 2:13 pm
by Josh
Are these hand histories in English? If not, PT3 won't be able to read them. If they are, attach one of these files to a support message.

Re: Importing hands from PokerStars error?

PostPosted: Mon Feb 18, 2008 1:00 pm
by garpol
I have the same problem!
I just installed your software, but it does not import data(hands) from PokerStars.
It does not automatically detect Pokerstars client.

Please, help.

Re: Importing hands from PokerStars error?

PostPosted: Mon Feb 18, 2008 1:05 pm
by Josh
Did you set PokerStars to use the English language?