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already running?

PostPosted: Sat Feb 16, 2008 6:23 pm
by sc8rpion
I just downloaded pt3 and when I try to start it, I get the message that a version already is running, I downloaded a earlyer version, sometime ago but that didn´t work, so I thought I give this a try, I uninstalled everything installed the new one, but same reaction, a version already running, I looked in taskmanager and there are nothing running, so now what?

Re: already running?

PostPosted: Sat Feb 16, 2008 7:03 pm
by Josh
Do you have a firewall blocking PT3 from connecting to check for updates?

Re: already running?

PostPosted: Sun Feb 17, 2008 10:39 am
by PokerKhan
same here. but I can find a ptrack.exe in the process list of the task manager

Re: already running?

PostPosted: Sun Feb 17, 2008 3:54 pm
by Josh
It would be PokerTracker.exe.

Re: already running?

PostPosted: Tue Feb 19, 2008 7:48 am
by PokerKhan
yes it´s PokerTracker.exe

the problem occurs when I first start PT and the software is triing to connect to http://www.ptrackerupdate.com and does not get a connection (e.g. when it´s blocked by a proxy server). The Popup window disappears without further notice.

When I try to start PT3 once more it says: A version of PokerTracker is already running.

Re: already running?

PostPosted: Tue Feb 19, 2008 8:25 am
by Josh
That explains it. I will try to resolve this problem by not having it lock up when it can't connect.

Re: already running?

PostPosted: Thu Feb 21, 2008 12:13 pm
by tailbash
Same problem here. Hope you can get a fix soon. Or is there a way I can get around it myself? I checked my firewall and it accepts everything from pokertracker.exe

Thanks

Re: already running?

PostPosted: Thu Feb 21, 2008 12:19 pm
by Josh
You could try disabling your firewall completely, start PT3, then re-enable it.

highfalutin