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Since beta 15 hud does not work (ipoker)

PostPosted: Mon Jul 21, 2008 12:12 pm
by carlinho1976
Hello,

since I`ve installed beta 15 the hud doesn`t even start at ipoker tournaments.
With beta 14 it works fine.
Any solutions?
THX

Re: Since beta 15 hud does not work (ipoker)

PostPosted: Mon Jul 21, 2008 12:36 pm
by WhiteRider
Are the hands importing?
Do you see the button "Stop HUD" on the auto import tab?
Do you see the PT-icon on the table?

Re: Since beta 15 hud does not work (ipoker)

PostPosted: Mon Jul 21, 2008 12:43 pm
by carlinho1976
1. Yes the hands are importing.
2. Yes I see the stop Hud button.
3. No. Just no appearance of the HUD.
THX

Re: Since beta 15 hud does not work (ipoker)

PostPosted: Mon Jul 21, 2008 12:51 pm
by WhiteRider
OK, please see the steps recommended in the Beta 15 release notes.

Re: Since beta 15 hud does not work (ipoker)

PostPosted: Mon Jul 21, 2008 1:22 pm
by jbutters
Same problem. The HUD button is NOT present on the tournament table. Tried select the performance option, re-started but same problem. Cash is working fine.

Re: Since beta 15 hud does not work (ipoker)

PostPosted: Mon Jul 21, 2008 1:40 pm
by WhiteRider
Please enable logging, reproduce the problem and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first) to the
Support system , and link to this thread.

Re: Since beta 15 hud does not work (ipoker)

PostPosted: Mon Jul 21, 2008 6:49 pm
by Tipun
It's happening exactly the same to me... any news?

Re: Since beta 15 hud does not work (ipoker)

PostPosted: Tue Jul 22, 2008 4:39 am
by dagrim1
Same here, logs say it can't find the window for 'Table yatta 123213312' for example. I don't know what the window detection system does but I saw the title of the window also includes the blind levels... Perhaps that's something?

If it would be a very simple "find window with title 'Table yatta 123213312'" kind of detection then that would explain...

Re: Since beta 15 hud does not work (ipoker)

PostPosted: Tue Jul 22, 2008 7:16 am
by phobos
Same problem here, i really start to get pissed of now. Always facing problems with that software.
When will this be fixed?
Is there an easy way to roll back to previous release? i guess it isnt.

Re: Since beta 15 hud does not work (ipoker)

PostPosted: Tue Jul 22, 2008 9:37 am
by WhiteRider
Before reverting to the previous version please follow the steps in the Beta 15 release notes.

You can just re-download and install B14 if you like.
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