While I'm waiting for support to get back to me, I have been trying to figure out what might be the problem on my own. I figured I could at least reindex the database and see if that helps. However, the reindexing process fails:
I get the error:
reindexing of database "PT3 DB" failed. Error: could not create unique index "holdem_hand_player_statistics_primary_key"
DETAIL: Table contains duplicate values
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anyone know how to fix this?