Set up problems

[Joss]

Hi all

Just a query .. a friends is unable to set up his PT3 because of a Postgre problem ..

unable to create postgresql database, reason- unable to login to database, server closed connection unexpectedly

Any ideas as to what it may be ?

Thanks in advance

[WhiteRider]

This means that postgres isn't running.
Please try starting the postgres service: Start -> Programs -> PostgreSQL -> Start Service.
If that, and a reboot doesn't work, try stopping the service (Start -> Programs -> Postgres -> Stop Service), running a search on your computer for postmaster.pid and then deleting that file, then restarting the service and see if that helps.
Note that you may need to turn on 'View hidden files and folders', and the file seems to be in the folder './Program Files/postgresql/[version]/data'.
See also: viewtopic.php?f=17&t=6332#p38285

If that doesn't help, select the last few files in C:\Program Files\PostgreSQL\8.3\data\pg_log (they're dated so just pick the recent ones), right-click and choose 'Send To Compressed/zipped Folder', then attach the zip file to a ticket on the Support system, and link to this thread in the reference field of the ticket so that we can investigate.