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data base

PostPosted: Mon Jan 19, 2009 9:21 pm
by Mr Mistro
Having trouble installing PostgreSQL
I have Vista when I start PT3 for the first time it goes to the PostgreSQL window and I put in the password dbpass hit connect then I get a error wrong data base.
in the data base window is postgre I did not put it the it was there what do I do now

Re: data base

PostPosted: Tue Jan 20, 2009 5:36 am
by WhiteRider
How did you install postgres? Did you use the PT3 with postgres installer?
Did you have UAC disabled while you installed?
Are you running PT3 as Administrator? Right click the shortcut and select 'Run As Administrator'. This is different to being logged in as an Administrator.

You may need to re-install postgres with UAC turned off - see this guide: How to reinstall Postgres.

Re: data base

PostPosted: Tue Jan 20, 2009 4:31 pm
by Mr Mistro
Yes I installed it with poker tracker 3 and UAC is off and right running short cut as admin
You think i reinstalling poker tracker3 beta with postgresSQL is the way to go
Or set up a remote so someone can do it
Thanks for all the help

Re: data base

PostPosted: Tue Jan 20, 2009 5:40 pm
by kraada
Try following the steps of this tutorial first, which will walk you through uninstalling and reinstalling PostgreSQL which can fix a host of issues and might make things better for you.

Re: data base

PostPosted: Tue Jan 20, 2009 10:30 pm
by Mr Mistro
Reinstall 3 beta the window comes up for Postgre server is localhost port is 5432 database user is postgres and I type in the password and hit connect and I still get message
Unable to connect to this database don't know what to do now
Can we do a remote and fix me Thanks

Re: data base

PostPosted: Wed Jan 21, 2009 10:23 am
by kraada
Create a ticket using this link and we'll schedule a remote session to fix this issue for you.