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unab;e to connect to the database

PostPosted: Sun Nov 28, 2010 2:27 pm
by gavlad
I have been using poker tracker for the past 3 days then all of a sudden this message comes up and it wont let me log in,
Reason: Unable to login to database (template &). Reason: could not connect to server: connection refused(0x0000274d/10061) Is the server running on host"???" and accepting TCP/IP connections on port 5432?

i have tried looking on the event page and cant really fugure anythink out, help would be appreciated

Re: unab;e to connect to the database

PostPosted: Sun Nov 28, 2010 3:18 pm
by kraada
Please attach the last 5 files in your C:\Program Files\PostgreSQL\8.3\data\pg_log directory to a support ticket and we'll investigate further for you.

Re: unab;e to connect to the database

PostPosted: Sun Nov 28, 2010 3:53 pm
by gavlad
cheers, sent in the ticket

Re: unab;e to connect to the database

PostPosted: Mon Nov 29, 2010 12:47 pm
by gavlad
how long does it take for the ticket to go through?? still no anser

Re: unab;e to connect to the database

PostPosted: Mon Nov 29, 2010 1:01 pm
by kraada
You should have received a reply by now. What is your ticket number?

Re: unab;e to connect to the database

PostPosted: Mon Nov 29, 2010 1:07 pm
by gavlad
ticket number is 101096

Re: unab;e to connect to the database

PostPosted: Mon Nov 29, 2010 1:17 pm
by kraada
I've escalated the ticket for you, you should receive a reply shortly.