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Cant install postgres

PostPosted: Tue Jan 18, 2011 4:38 pm
by doddsusmc
when i downloaded pokertracker and tried to run it, it said that postgres wasnt working so i uninstalled postgres and tried to reinstall it. when i tried reinstalling it, it says my password that i have is incorrect and i cant continue with the installation. Does anyone know how to help me? I emailed postgres and still havent gotten a response...go figure

Re: Cant install postgres

PostPosted: Tue Jan 18, 2011 4:57 pm
by kraada
Please follow all of the steps in our uninstall and reinstall guide on our documentation page - it will walk you through the commands necessary in order to make sure this is not an issue.

Re: Cant install postgres

PostPosted: Tue Jan 18, 2011 5:15 pm
by doddsusmc
it still doesnt work it says that the password is incorrect. it typed in dbpass and it says its not the right password. i followed the instructions on the pdf file and it didnt change anything.

Re: Cant install postgres

PostPosted: Tue Jan 18, 2011 5:17 pm
by kraada
Follow the steps on page 7 and the top of page 8 - that removes the service account, which will then be recreated upon reinstallation.

Re: Cant install postgres

PostPosted: Tue Jan 18, 2011 5:35 pm
by doddsusmc
thank you i got it to work!!

Re: Cant install postgres

PostPosted: Tue Jan 18, 2011 5:35 pm
by kraada
You're welcome :)