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Problems with PostgreSQL

PostPosted: Tue Feb 08, 2011 10:49 am
by Hopefull
Hi

I have used PT for about 5 years now, but for a few days ago i downloaded Hold'em Manager because the HUD in PT3 won't work when I play tournaments on Ongame, Boss and Microgamming. HEM do not have problems with their HUD on those networks.

But I still want to use PT3 when I play tournaments on PokerStars and PartyPoker. But before I installed HEM, I uninstalled PostgreSQl 8.3 on my computer (the version I used with PT3) because PostgreSQL 8.4 would be installed on my computer together with HEM. But now I can't open PT3 normally.

How can I get PT3 to connect with the new PostgreSQl 8.4, so I can use PT3 again?

Re: Problems with PostgreSQL

PostPosted: Tue Feb 08, 2011 12:00 pm
by kraada
If you want to continue using the database that you had, you'll need to reinstall 8.3 and backup that database, then you can uninstall 8.3, install 8.4 and restore the database into 8.4 and it will function properly there. For more on backing up and restoring please see the Tutorial: Backup and Restore.

Re: Problems with PostgreSQL

PostPosted: Wed Feb 09, 2011 8:28 am
by Hopefull
kraada wrote:If you want to continue using the database that you had, you'll need to reinstall 8.3 and backup that database, then you can uninstall 8.3, install 8.4 and restore the database into 8.4 and it will function properly there. For more on backing up and restoring please see the Tutorial: Backup and Restore.


You only show me links how make back up... why?

How do I do all the other things?

As I wrote, ... I have 8.4 on my computer allready - it was included in HEM.

Re: Problems with PostgreSQL

PostPosted: Wed Feb 09, 2011 9:50 am
by kraada
Because your PT3 database is in 8.3 - if you just want to start a new database for PT3 in your 8.4 PostgreSQL version you can do so, but your previous database cannot be moved into 8.4 without using the backup and restore system due to the manner in which PostgreSQL stores its databases.

Re: Problems with PostgreSQL

PostPosted: Wed Feb 09, 2011 10:35 am
by Hopefull
kraada wrote:Because your PT3 database is in 8.3 - if you just want to start a new database for PT3 in your 8.4 PostgreSQL version you can do so, but your previous database cannot be moved into 8.4 without using the backup and restore system due to the manner in which PostgreSQL stores its databases.


OK. But how do I reinstall 8.3?

Re: Problems with PostgreSQL

PostPosted: Wed Feb 09, 2011 11:10 am
by kraada
Please see our uninstall and reinstall guide available on our http://www.pokertracker.com/products/PT3/docs/ documentation page for an explanation.

Re: Problems with PostgreSQL

PostPosted: Thu Feb 17, 2011 8:24 pm
by bdadavies
might be too late but if you are OK with losing your notes, you might find it easier to just install 8.4 and reimport all hands from your HH folder.