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the live stats from PAHUD doesn't refresh

PostPosted: Tue Dec 09, 2008 6:16 am
by hakon
My PAHUD won't update automatically.
The hands get perfectly imported into pokertracker omaha, but the PAHUD isn't refreshing the live stats on the table.
I'll have to restart PAHUD to get the stats updated.

How can I fix this?

Re: the live stats from PAHUD doesn't refresh

PostPosted: Tue Dec 09, 2008 12:12 pm
by WhiteRider
Please update to the latest PAH version 1.19.10.

If that doesn't help, what site are you playing at?
Do you have the correct databases selected in Options -> Preferences -> Databases -> Omaha?
What type of table are you playing at?
Check your filters aren't preventing stats being shown: Options -> Preferences -> Filters

Re: the live stats from PAHUD doesn't refresh

PostPosted: Tue Dec 09, 2008 3:28 pm
by hakon
I have now updated to the latest version of PAHUD
I play 6 max cash games on Full Tilt
I have used PAHUD before on an old computer with PT holdem and it worked fine fore me then.

I have checked the filters and it seems that everything is alright.
Also the database part seems okay.

But still, the stats on the tables won't refresh?
Now I just play for 10 minutes at a time and then I shut down PAHUD and start it up again too get the stats refreshed.
It's better then no stats at all, but if you have anymore suggestions for this issue it's much appreciated:)

Re: the live stats from PAHUD doesn't refresh

PostPosted: Tue Dec 09, 2008 4:17 pm
by kraada
Are you currently importing hands successfully? If the hands aren't importing the stats can't update.

Re: the live stats from PAHUD doesn't refresh

PostPosted: Tue Dec 09, 2008 6:11 pm
by WhiteRider
Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File

Re: the live stats from PAHUD doesn't refresh

PostPosted: Tue Dec 09, 2008 6:12 pm
by hakon
Yes, the stats are currently being imported in to my pokertracker successfully

Re: the live stats from PAHUD doesn't refresh

PostPosted: Tue Dec 09, 2008 6:14 pm
by kraada
In that case, please submit the log file as requested and we'll look into it further.

Re: the live stats from PAHUD doesn't refresh

PostPosted: Tue Dec 09, 2008 7:27 pm
by hakon
Okay, thanks guys!
I will try to do this within the next few days:)

highfalutin