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When I move the tables, the stats are not moving

PostPosted: Fri Nov 20, 2009 4:09 pm
by faprifti
PAH works well but Sometimes, when I move the tables, the stats are not moving and stay where they were...

What should I do ?

TY

Re: When I move the tables, the stats are not moving

PostPosted: Fri Nov 20, 2009 5:43 pm
by kraada
What version of PAHUD are you using? If you're not using Beta 1.19.10.4, please try upgrading to that version to see if that fixes things for you.

Re: When I move the tables, the stats are not moving

PostPosted: Sat Nov 21, 2009 8:20 am
by faprifti
I'M already using the v1.19.10.4 version...

Re: When I move the tables, the stats are not moving

PostPosted: Sat Nov 21, 2009 8:22 am
by WhiteRider
Just to confirm, do you mean when you drag the table window to move it to a different place on the screen, or when you are moved to a new table in a tournament?

It sounds like the first, which would be really strange.
What version of Windows do you have?
If you're using Vista or Windows 7 I assume you already have PAH and your site running as Administrator?
Attention Microsoft Vista Users

Is there anything unusual about your setup - multiple monitors, virtual machine, anthing like that?

Re: When I move the tables, the stats are not moving

PostPosted: Sat Nov 21, 2009 6:35 pm
by faprifti
In fact, the problems comes when I shut a table :
Example : I play 6 tables SnG (9 players), I can move the table and the stats comes as well... BUT when I'm eliminated from one tournament and I shut the table, the stats block themselves: They don't move, they don't refresh, they don't do anything, and I need everytime to shut and restart PAH...

I'm using windows XP

What should I do ?

TY

Re: When I move the tables, the stats are not moving

PostPosted: Sun Nov 22, 2009 6:03 am
by WhiteRider
What site(s) do you play?
Is there anything unusual about your setup - multiple monitors, virtual machine, anything like that?

Re: When I move the tables, the stats are not moving

PostPosted: Sun Nov 22, 2009 7:12 am
by faprifti
I'm playing only on Fulltilt and there is nothing unusual in my computer, I have reinstalled windows recently

Re: When I move the tables, the stats are not moving

PostPosted: Sun Nov 22, 2009 7:33 am
by WhiteRider
Please enable logging, reproduce the problem on a single table and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File

Please note the time the table closes, and leave it running for a few minutes before sending the log file.