Hudd error and Full Tilt closes when my table closes

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Hudd error and Full Tilt closes when my table closes

Postby pokerisfun » Thu Jan 14, 2010 6:24 pm

Last I heard was that this was caused by a Full Tilt Software upgrade. So did anyone every figure this problem out or are you guys done working on this now that PT3 is out?
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Re: Hudd error and Full Tilt closes when my table closes

Postby kraada » Thu Jan 14, 2010 6:42 pm

Did you create a support ticket for this issue? If not, please do.
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Re: Hudd error and Full Tilt closes when my table closes

Postby pokerisfun » Sat Jan 16, 2010 10:18 pm

Yes I created a support ticket after you suggested doing so. Still waiting for support reply...
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Re: Hudd error and Full Tilt closes when my table closes

Postby kraada » Sun Jan 17, 2010 9:02 am

What is your ticket number? I'll make sure it's in the right place. (It's possible it is, and you won't get a reply until tomorrow as our head of QA is off for this weekend.)
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Re: Hudd error and Full Tilt closes when my table closes

Postby pokerisfun » Sun Jan 17, 2010 2:08 pm

My ticket number is 79651. Thank you.
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Re: Hudd error and Full Tilt closes when my table closes

Postby kraada » Sun Jan 17, 2010 6:26 pm

Your ticket is in the right place; one of our PAHUD technicians was away this weekend so that's probably the reason for the delayed response. You should have some sort of answer within the next 24 hours, likely sooner.
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