no HUD after ongame software update

Experiencing technical difficulties? Think you've found a problem with PokerAce Hud? Report it here.

Moderator: Moderators

no HUD after ongame software update

Postby T2Callya » Tue Sep 30, 2008 10:55 am

Hello...
I've got a problem with Poker Ace Hud... After an software update on bwin (ongame) PAH doesn't recognize tables anymore...
Are there any solutions for that problem yet?
T2Callya
 
Posts: 3
Joined: Tue Sep 30, 2008 10:47 am

Re: no HUD after ongame software update

Postby WhiteRider » Tue Sep 30, 2008 11:54 am

Please attach a few of the new hand histories to the Support system so that we can investigate.

Is PT2 importing hands OK?
WhiteRider
Moderator
 
Posts: 54018
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: no HUD after ongame software update

Postby T2Callya » Tue Sep 30, 2008 1:48 pm

PT2 Hand Import works fine...
Where are these hand history files stored? Aren't they stored in the *.db file? If no where do I find them
T2Callya
 
Posts: 3
Joined: Tue Sep 30, 2008 10:47 am

Re: no HUD after ongame software update

Postby WhiteRider » Tue Sep 30, 2008 5:59 pm

Ah, yes - they're in that .db file.
I would imagine if PT2 is still importing hands then it won't be that.

Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File
WhiteRider
Moderator
 
Posts: 54018
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: no HUD after ongame software update

Postby T2Callya » Tue Sep 30, 2008 7:26 pm

I did...
T2Callya
 
Posts: 3
Joined: Tue Sep 30, 2008 10:47 am

Re: no HUD after ongame software update

Postby Cinthia » Wed Oct 01, 2008 6:08 am

Same problem
Is there any progress with the fix to this issue?
Cinthia
 
Posts: 9
Joined: Sun Mar 30, 2008 9:15 am

Re: no HUD after ongame software update

Postby Fictive » Wed Oct 01, 2008 7:01 am

Same problem here as well. Eurobet, naturally, had the same software update, and after that, it stopped working. Doesn't even show the tables in the "main window".
Fictive
 
Posts: 25
Joined: Fri Jul 18, 2008 2:10 pm

Re: no HUD after ongame software update

Postby poiccard » Wed Oct 01, 2008 10:15 am

hi, same problem.
poiccard
 
Posts: 6
Joined: Sat Mar 22, 2008 7:09 pm

Re: no HUD after ongame software update

Postby Knudsen » Wed Oct 01, 2008 12:18 pm

+2200 hand on eurobet and no problems what so ever.
Knudsen
 
Posts: 10
Joined: Mon May 26, 2008 2:20 pm

Re: no HUD after ongame software update

Postby SimonTee » Wed Oct 01, 2008 12:27 pm

Not working on Eurobet since update...

Any ETA on a patch?
SimonTee
 
Posts: 2
Joined: Mon Apr 14, 2008 11:15 pm

Next

Return to Technical Support

Who is online

Users browsing this forum: No registered users and 6 guests

cron
highfalutin