cereus stats still all coming up on 1 table

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cereus stats still all coming up on 1 table

Postby 9_balla » Wed Dec 17, 2008 2:56 pm

PAH still putting stats from multiple tables on 1 table even after i updated to v 1.19.10...every time i click somewhere on the table the stats of all my open tables seem to toggle....when i first got v1.19.10 it seemed to be fixed then shortly after started doing it again
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Re: cereus stats still all coming up on 1 table

Postby kraada » Wed Dec 17, 2008 4:28 pm

Please enable logging (Tutorial: How to Create a Log File) and play on two tables for 30 hands and then submit the PAHud.log file to us via the support system and we'll look into this issue further for you.
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Re: cereus stats still all coming up on 1 table

Postby donger » Thu Dec 18, 2008 5:00 pm

I'm getting this too, can you guys PM me when you fix it?
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Re: cereus stats still all coming up on 1 table

Postby WhiteRider » Thu Dec 18, 2008 7:03 pm

It should be working in 1.19.10 - please check that you have the correct version running (it says in the PAH title bar).
If so, send a log file as kraada suggests.
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Re: cereus stats still all coming up on 1 table

Postby 9_balla » Thu Dec 18, 2008 11:51 pm

i have created a log file as requested.....the wierd thing is that after and during enabled logging,te problem stopped and the hud displayed properly..but as soon as i disabled the logging it started happening again...and is still happening...as i said it is toggling stats back and forth every time i click on the screen........also i am not sure how to submit the log folder
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Re: cereus stats still all coming up on 1 table

Postby kraada » Fri Dec 19, 2008 10:28 am

It's just the PAHud.log file (which is located in C:\Program Files\PokerAce HUD\) that you need to submit. Enabling logging doesn't change anything with the way the HUD displays, so it shouldn't be causing the stats to start or stop displaying on other tables.
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Re: cereus stats still all coming up on 1 table

Postby 9_balla » Fri Dec 19, 2008 3:47 pm

i know...it seems very strange to me too...but i promise u,i am doing it precicely the way im supposed to be,and i've tried it three different times...every time it is the same....i enable the logging with everything shut down...start pah and pt....open poker client with 2 tables.....the whole time the hud displays properly...when i stop the logging,or at any other time i am playing,it displays with this toggle effect of 2 sets of stats...when i am on 2 tables,it is the stats of both tables...but if i get knocked out of one table or leave,then it still keeps happening way long after with 2 sets of stats even though im only on 1 table...then if i shut everything down,and restart them all,including poker client,,it will still come back to displaying 2 sets of stats,even though i am still on 1 table......as i said i have tried to make a log 3 times,and all 3 times the hud displayed properly only until i disable logging...i will send in the log i created last night on 2 tables,and i will do another one on 1 table and submit that as well...........i know this seems impossible,but i assure you that i play alot and have been using these product for 2 years now,and i am confident that this has been happening exactly as i've so elaborately explained,and not some error or misunderstanding on my part......i appreciate your help on this matter,and hope it can be resolved............9
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Re: cereus stats still all coming up on 1 table

Postby 9_balla » Fri Dec 19, 2008 3:55 pm

oh....and also,i am new to using forums(other than occasionly reading them) and i cant seem to find the place where i am to submit this log file....i know i am to submit it with reference to this thread...but i just am not sure exactly how o do this.....i have the log file ready,if u could just point me in the right direction it would be greatly appreciated
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Re: cereus stats still all coming up on 1 table

Postby 9_balla » Fri Dec 19, 2008 4:01 pm

never mind....i've got it now...the log is sent
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Re: cereus stats still all coming up on 1 table

Postby kraada » Fri Dec 19, 2008 4:30 pm

Thanks, we'll get back to you in the support ticket.
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