Stats not showing since latest pahud patch update

Experiencing technical difficulties? Think you've found a problem with PokerAce Hud? Report it here.

Moderator: Moderators

Re: Stats not showing since latest pahud patch update

Postby joeyglees » Sat Apr 19, 2008 8:12 am

Vista premium
joeyglees
 
Posts: 20
Joined: Fri Apr 18, 2008 11:00 am

Re: Stats not showing since latest pahud patch update

Postby APerfect10 » Sat Apr 19, 2008 8:20 am

Sorry, if I am repeating myself since I am unsure of what was written to you in the support system.

Have you tried disabling 'User Account Control' and then reinstalling PokerAce Hud over-top of your existing installation?

Tutorial: Vista-How to Disable 'User Account Control' (UAC)

Best regards,

Derek
APerfect10
Site Admin
 
Posts: 4464
Joined: Sat Dec 08, 2007 6:03 pm

Re: Stats not showing since latest pahud patch update

Postby joeyglees » Sat Apr 19, 2008 8:44 am

I hadn't tried it but I just did and still the problem is there. :(
joeyglees
 
Posts: 20
Joined: Fri Apr 18, 2008 11:00 am

Re: Stats not showing since latest pahud patch update

Postby APerfect10 » Sat Apr 19, 2008 12:15 pm

Ok, please create me an updated log file and reply back using your current support ticket.

In your message, please reference this thread so I do not repeat myself :) We will get it working...

Best regards,

Derek
APerfect10
Site Admin
 
Posts: 4464
Joined: Sat Dec 08, 2007 6:03 pm

Re: Stats not showing since latest pahud patch update

Postby joeyglees » Sat Apr 19, 2008 1:02 pm

I went back to a restore point on windows (I had to because my computer broke) and now the stats show up fine! Thanks for your help anyway. Also while I have your attention - I'm going to have to format my pc and reinstall windows which means reinstalling ptracker and pahud. Since I've used the registration code twice will it not work a third time if I want to reinstall on the same computer?
joeyglees
 
Posts: 20
Joined: Fri Apr 18, 2008 11:00 am

Re: Stats not showing since latest pahud patch update

Postby APerfect10 » Sat Apr 19, 2008 2:34 pm

That is fine. Use the same registration code and you should not have any issues. You are limited to installing PokerAce Hud on two computers at the same time. You can uninstall/reinstall as many times as needed :)

Best regards,

Derek
APerfect10
Site Admin
 
Posts: 4464
Joined: Sat Dec 08, 2007 6:03 pm

Previous

Return to Technical Support

Who is online

Users browsing this forum: No registered users and 11 guests

cron
highfalutin