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no HUD after ongame software update

PostPosted: Tue Sep 30, 2008 10:55 am
by T2Callya
Hello...
I've got a problem with Poker Ace Hud... After an software update on bwin (ongame) PAH doesn't recognize tables anymore...
Are there any solutions for that problem yet?

Re: no HUD after ongame software update

PostPosted: Tue Sep 30, 2008 11:54 am
by WhiteRider
Please attach a few of the new hand histories to the Support system so that we can investigate.

Is PT2 importing hands OK?

Re: no HUD after ongame software update

PostPosted: Tue Sep 30, 2008 1:48 pm
by T2Callya
PT2 Hand Import works fine...
Where are these hand history files stored? Aren't they stored in the *.db file? If no where do I find them

Re: no HUD after ongame software update

PostPosted: Tue Sep 30, 2008 5:59 pm
by WhiteRider
Ah, yes - they're in that .db file.
I would imagine if PT2 is still importing hands then it won't be that.

Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File

Re: no HUD after ongame software update

PostPosted: Tue Sep 30, 2008 7:26 pm
by T2Callya
I did...

Re: no HUD after ongame software update

PostPosted: Wed Oct 01, 2008 6:08 am
by Cinthia
Same problem
Is there any progress with the fix to this issue?

Re: no HUD after ongame software update

PostPosted: Wed Oct 01, 2008 7:01 am
by Fictive
Same problem here as well. Eurobet, naturally, had the same software update, and after that, it stopped working. Doesn't even show the tables in the "main window".

Re: no HUD after ongame software update

PostPosted: Wed Oct 01, 2008 10:15 am
by poiccard
hi, same problem.

Re: no HUD after ongame software update

PostPosted: Wed Oct 01, 2008 12:18 pm
by Knudsen
+2200 hand on eurobet and no problems what so ever.

Re: no HUD after ongame software update

PostPosted: Wed Oct 01, 2008 12:27 pm
by SimonTee
Not working on Eurobet since update...

Any ETA on a patch?