HUD error

Experiencing technical difficulties? Think you've found a problem with PokerAce Hud? Report it here.

Moderator: Moderators

Topic locked

HUD error

Postby Lucid75 » Tue Dec 23, 2008 6:20 pm

The error window says, "Exception occurred while processing hand history file", the HUD occassionally freezes now on 1-2 tables.
Lucid75
 
Posts: 3
Joined: Sat May 10, 2008 2:06 pm
Top

Re: HUD error

Postby kraada » Tue Dec 23, 2008 6:31 pm

What site was this for? Have you tried stopping and restarting PT3 since the error?
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY
Top

Re: HUD error

Postby Lucid75 » Tue Dec 23, 2008 6:44 pm

this is for PTO/pokeracehud and it occurs on stars. I've tried restarting acehud, and it fixes the problem for awhile.
Last edited by Lucid75 on Tue Dec 23, 2008 6:54 pm, edited 1 time in total.
Lucid75
 
Posts: 3
Joined: Sat May 10, 2008 2:06 pm
Top

Re: HUD error

Postby kraada » Tue Dec 23, 2008 6:54 pm

In that case, please enable logging (Tutorial: How to Create a Log File) and attempt to play for 30 hands on a single table while importing, and then attach the PAHud.log file to a support request and we'll look into what could be causing this for you and help you get the issue resolved.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY
Top
Topic locked

Return to Technical Support

Who is online

Users browsing this forum: No registered users and 11 guests

cron