PokerTracker

Try to keep this brief...

I use PAH with PTO at Stars, Tilt and Cereus. PAH 1.19.10.3

Yesterday everything was as fine as it ever is.

This morning PAH isn't recognizing tables at any of the 3 sites.

Because the problem affects all sitesI initially assumed I accidentally reset something in PAH. This may be the case. However, I've poked about and can't find anything.

So I went through the procedure (that I've done before) of creating a log file. Or tried to. Other than the initial preamble nothing is getting written to the log file.

What's changed between today and yesterday? My computer erroneously changed it's clock by 1 hour (I'm in the US and we don't change till next week.) I told my puter it was naughty and reset the time. Rebooted.

Might this be related to the fact my account was one of those affected by the "date verification/registration code" problem a few months ago?

Any ideas appreciated.

That shouldn't have made any difference.
Are the hand history files still being written and imported into PT2?
Is PAHud still configured (for each site) to look in the correct folders to find the HH files?

If you use Vista, are PAH, PT2, and each site all still configured to run as administrator?

WhiteRider wrote:That shouldn't have made any difference.
Are the hand history files still being written and imported into PT2?
Is PAHud still configured (for each site) to look in the correct folders to find the HH files?

If you use Vista, are PAH, PT2, and each site all still configured to run as administrator?

Yeah PTO is importing the hands fine (Cereus is a bit glitchy but it's a separate issue). PAH is pointing at the right HH folders. Using XP.

Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File

WhiteRider wrote:Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File

As I said above it's not creating a log file beyond the initialization.

Let me poke about here more... Had a power surge last night it could be something unpleasant has happened to my puter.

OK, if you don't find anything please send us the log file - it might give us a clue at least.

Hey WhiteRider.

Quick follow up on this primarily to let you know I don't think the issue is intrinsic to PAH. I have two suspects. First is when we had a brown out here I suspect PAH didn't close properly. I found a .exe humming away that shouldn't have been there. But I think more likely is that it's a RAM issue. I often run PTO/PAH over multiple sites at once and with Full Tilt becoming more of a memory drain with every passing upgrade it's possible things just got kinda clogged. Anyway the problem recurred a couple of times but now seems to have "gone right." If anyone else gets an issue like this I'd suggest closing Facebook or something.

Thanks for your time - Kat

Thanks for the update.