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hud need update but registration code not ok

PostPosted: Fri Apr 23, 2010 4:54 am
by germany
Dear Sir,
I can't update my hud , which is version 1.19.10.4 ,! Please help .
The registration code in the old days didn't work.

Error is
Your registration needs updated. Please verify that today is April 20 2010 and allow poker ace hud to connect to the internet in order to update your registration . :idea:



Thanks.

Re: hud need update but registration code not ok

PostPosted: Fri Apr 23, 2010 4:59 am
by WhiteRider
Today isn't April 20 - it's the 23rd. Please check that the date is correct on your computer and your code should work fine.
You can always Rerequest your PAHUD Key.

If you still have problems check our Firewall Guide before you create a Support Ticket.

Re: hud need update but registration code not ok

PostPosted: Fri Apr 23, 2010 9:17 am
by John7777
I have the same problem.
I have used the HUD yesterday without problems.
Today it says "please verify that today is the 23rd of April and update your registration".
I have then verified that my date is set to 23rd of April and entered my registration code like 6 times.
It doesnt work!

Re: hud need update but registration code not ok

PostPosted: Fri Apr 23, 2010 9:24 am
by WhiteRider
In that case please...
WhiteRider wrote:..check our Firewall Guide before you create a Support Ticket.

Re: hud need update but registration code not ok

PostPosted: Fri Apr 23, 2010 9:26 am
by John7777
Also,i ve just succesfully requested my registration Code to be resent and used copy and paste.
It still doesnt work.
Ive tried it also with firewall disabled...no success.

Re: hud need update but registration code not ok

PostPosted: Fri Apr 23, 2010 9:34 am
by WhiteRider
Then please create a support ticket.

Please enable logging, reproduce the problem and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File

Re: hud need update but registration code not ok

PostPosted: Fri Apr 23, 2010 10:40 am
by JimmytheGeek
I am having the same problem. It is NOT a configuration problem on my part!

I ended a session last night about 1am. About an hour later, without making any changes on my computer, I tried to start another session and got the above error. This morning I still have the same problem. Restarting Windows was no help.

It appears your registration server is, once again, fubar.

Re: hud need update but registration code not ok

PostPosted: Fri Apr 23, 2010 11:08 am
by Fmercury
Same problem here. It reminds of the error that was in September 2009 (viewtopic.php?f=22&t=22643)

I can make it work when I change the date of my computer, to eg. April 1st, but not from 23rd April and going forward.

Re: hud need update but registration code not ok

PostPosted: Fri Apr 23, 2010 11:09 am
by mmore1q3
Same here.
PAHUD worked yesterday, but today it asks me to verify that today is today and that I can connect to internet. Nothing has changed in my PC since it worked last time.

Trying to register with the correct code received a few years ago does not work.

This remindas me of the trouble there was in new year 2009/2010...
viewtopic.php?f=22&t=25011&start=0

Re: hud need update but registration code not ok

PostPosted: Fri Apr 23, 2010 11:12 am
by WhiteRider
We've contacted the development team about this and they are looking into it.

highfalutin