Can´t import Prima hands

[ptrack pat]

Are you using Vista on this computer?
Open the error log window and click the Export button. Copy/paste the text of the first 10 error messages into a reply.

[VonFuKT]

I´m using XP

-Prima/Ladbrokes hand history error - duplicate seats found in hand history for game #2018560225.
-Error getting the player betting (flop) information for ** Dealing the flop: Q of h, K of h, 5 of for game #2018558185.
-Prima/Ladbrokes hand history error - duplicate seats found in hand history for game #2018560225.
-Error getting the player betting (flop) information for ** Dealing the flop: Q of h, K of h, 5 of for game #2018558185.
-Prima/Ladbrokes hand history error - duplicate seats found in hand history for game #2018560225.
-Error getting the player betting (flop) information for ** Dealing the flop: Q of h, K of h, 5 of for game #2018558185.
-Prima/Ladbrokes hand history error - duplicate seats found in hand history for game #2018560225.
-Error getting the player betting (flop) information for ** Dealing the flop: Q of h, K of h, 5 of for game #2018558185.
-Prima/Ladbrokes hand history error - duplicate seats found in hand history for game #2018560225.
-Error getting the player betting (flop) information for ** Dealing the flop: Q of h, K of h, 5 of for game #2018558185.

[ptrack pat]

I needed you to post the EXACT text from the log file, not just the error descriptions. I needed to see the other information contained there for each of these errors like the date, the version#, etc.

These are all for the same game #s and these are the same error you posted the first time so I don't see how you can be getting these errors if you renamed the GameHistory.dat file like I told you to do. Those hand #'s wouldn't even be in the new file to generate the errors.

What is the size of the GameHistory.dat file that you have PT pointing to right now?

[VonFuKT]

the size is 59722 kt. The game number is the same in the first 84 errors, dating back to the day when I started playing on Prima...
Error #1
Date written: 10/19/2008 01:08:07 AM - From/Version: AutoPRIMA (2.17.03d)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081019_010805.txt
Error Msg: Prima/Ladbrokes hand history error - duplicate seats found in hand history for game #2018560225.

Error #2
Date written: 10/19/2008 01:08:06 AM - From/Version: AutoPRIMA (2.17.03d)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081019_010805.txt
Error Msg: Error getting the player betting (flop) information for ** Dealing the flop: Q of h, K of h, 5 of for game #2018558185.

Error #3
Date written: 10/19/2008 12:45:29 AM - From/Version: AutoPRIMA (2.17.03d)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081019_004528.txt
Error Msg: Prima/Ladbrokes hand history error - duplicate seats found in hand history for game #2018560225.

Error #4
Date written: 10/19/2008 12:45:28 AM - From/Version: AutoPRIMA (2.17.03d)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081019_004528.txt
Error Msg: Error getting the player betting (flop) information for ** Dealing the flop: Q of h, K of h, 5 of for game #2018558185.

Error #5
Date written: 10/18/2008 11:51:21 PM - From/Version: AutoPRIMA (2.17.03d)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081018_235121.txt
Error Msg: Prima/Ladbrokes hand history error - duplicate seats found in hand history for game #2018560225.

Error #6
Date written: 10/18/2008 11:51:21 PM - From/Version: AutoPRIMA (2.17.03d)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081018_235121.txt
Error Msg: Error getting the player betting (flop) information for ** Dealing the flop: Q of h, K of h, 5 of for game #2018558185.

Error #7
Date written: 10/18/2008 10:57:54 PM - From/Version: AutoPRIMA (2.17.03d)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081018_225754.txt
Error Msg: Prima/Ladbrokes hand history error - duplicate seats found in hand history for game #2018560225.

Error #8
Date written: 10/18/2008 10:57:54 PM - From/Version: AutoPRIMA (2.17.03d)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081018_225754.txt
Error Msg: Error getting the player betting (flop) information for ** Dealing the flop: Q of h, K of h, 5 of for game #2018558185.

Error #9
Date written: 10/18/2008 10:47:53 PM - From/Version: AutoPRIMA (2.17.03d)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081018_224751.txt
Error Msg: Prima/Ladbrokes hand history error - duplicate seats found in hand history for game #2018560225.

Error #10
Date written: 10/18/2008 10:47:52 PM - From/Version: AutoPRIMA (2.17.03d)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081018_224751.txt
Error Msg: Error getting the player betting (flop) information for ** Dealing the flop: Q of h, K of h, 5 of for game #2018558185.

Error #11
Date written: 10/18/2008 10:36:12 PM - From/Version: AutoPRIMA (2.17.03d)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081018_223612.txt
Error Msg: Error getting the player betting (flop) information for ** Dealing the flop: Q of h, K of h, 5 of for game #2018558185.

Error #12
Date written: 10/18/2008 10:36:12 PM - From/Version: AutoPRIMA (2.17.03d)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081018_223612.txt
Error Msg: Prima/Ladbrokes hand history error - duplicate seats found in hand history for game #2018560225.

Error #13
Date written: 10/18/2008 10:26:30 PM - From/Version: AutoPRIMA (2.17.03d)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081018_222629.txt
Error Msg: Prima/Ladbrokes hand history error - duplicate seats found in hand history for game #2018560225.

Error #14
Date written: 10/18/2008 10:26:30 PM - From/Version: AutoPRIMA (2.17.03d)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081018_222629.txt
Error Msg: Error getting the player betting (flop) information for ** Dealing the flop: Q of h, K of h, 5 of for game #2018558185.

Error #15
Date written: 10/18/2008 08:47:49 PM - From/Version: AutoPRIMA (2.17.01k)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081018_204748.txt
Error Msg: Prima/Ladbrokes hand history error - duplicate seats found in hand history for game #2018560225.

Error #16
Date written: 10/18/2008 08:47:48 PM - From/Version: AutoPRIMA (2.17.01k)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081018_204748.txt
Error Msg: Error getting the player betting (flop) information for ** Dealing the flop: Q of h, K of h, 5 of for game #2018558185.

Error #17
Date written: 10/18/2008 05:56:41 PM - From/Version: AutoPRIMA (2.17.01k)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081018_175641.txt
Error Msg: Prima/Ladbrokes hand history error - duplicate seats found in hand history for game #2018560225.

Error #18
Date written: 10/18/2008 05:56:41 PM - From/Version: AutoPRIMA (2.17.01k)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081018_175641.txt
Error Msg: Error getting the player betting (flop) information for ** Dealing the flop: Q of h, K of h, 5 of for game #2018558185.

Error #19
Date written: 10/18/2008 11:42:37 AM - From/Version: AutoPRIMA (2.17.01k)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081018_114237.txt
Error Msg: Prima/Ladbrokes hand history error - duplicate seats found in hand history for game #2018560225.

Error #20
Date written: 10/18/2008 11:42:37 AM - From/Version: AutoPRIMA (2.17.01k)
File name: c:\program files\poker tracker v2\PRIMA_HH_1_20081018_114237.txt
Error Msg: Error getting the player betting (flop) information for ** Dealing the flop: Q of h, K of h, 5 of for game #2018558185.

[ptrack pat]

You need to read and follow the directions I gave you before telling you to rename the GameHistory.dat file. If you had followed those directions the file would be very small and you wouldn't be getting these errors for those 2 hands because they wouldn't even be in the new file.

[VonFuKT]

I thought I did but I guess it was wrong. I´ll try again

[VonFuKT]

I guess I´m just a retard, I just can´t get it to work... Let me get this straight, I change the folder name using explorer with this file name: file:///C:/Microgaming/Poker/ladbrokesMPP/GameHistory.dat

and then a window pops up asking do I want to save this file or to search a program from the internet etc...
I press save and then I change the name while PT and Prima are closed
then I play a hand and it should work

Should this new file name appear at the database maintenance window of the PT, because it doesn´t

[ptrack pat]

You use Windows Explorer to go to the C:/Microgaming/Poker/ladbrokesMPP folder and right-click on the GameHistory.dat file and select "Rename". Then rename it to GameHistory_bad.dat

Then you restart the Prima software and play some more hands. Their software should create a new file called GameHistory.dat in that same folder such that all you need to do is open PT again and start the timer and it should import the new hands.

[VonFuKT]

Ok, I got it to import again. But is there any way to get the hands to the database that were played while PT didn´t work? When I play force import it says

Success - The import was a success! 0 new hand(s) were imported.
Starting import of 888 hand(s)...

So is there any way to get those hands in anymore?

[ptrack pat]

No, it's not, as I told you those hands are not formatted properly and there isn't anything PT can do to import them.

The import window scans entire GameHistory.dat file the first time the import runs, that is why it finds those 888 hands but doesn't import anything, because they are already in the database. Use the Reset DB's button on that window on a regular basis to keep the GameHistory.dat file at a reasonable size.