Problem Sorted

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Problem Sorted

Postby rubbersoul » Thu Oct 16, 2008 12:56 pm

I think i know wher i have been going wrong. As i recieved the free copy of PT2 when i purchased PT3 i never registered it fully.

Under My Account i only have a reg code for PT3. Can you PM/email a PT2 code and registration instructions please.
rubbersoul
 
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Re: Problem Sorted

Postby ptrack pat » Thu Oct 16, 2008 1:11 pm

You need to create a support ticket and send me the PT2 product ID from the Help/About Poker Tracker window.

Click here to create a ticket...
https://www.pokertracker.com/support/?cat_id=4
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Re: Problem Sorted

Postby rubbersoul » Tue Oct 21, 2008 12:02 pm

What would cause PT2 to only display sessions from 7/10/08 to 10/04/08? Thats the last session that is showing even though i'm only after importing over 5000 new hands.
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Re: Problem Sorted

Postby rubbersoul » Tue Oct 21, 2008 12:11 pm

I might try backing up my database and completely reinstalling PT2. Can you provide instructions for backup please?
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Re: Problem Sorted

Postby ptrack pat » Tue Oct 21, 2008 12:58 pm

There is no reason that you need to reinstall PT2.

Check the filters you have set
viewtopic.php?f=30&t=1375
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