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ptrack2.exe is gone!

PostPosted: Sun May 04, 2008 12:13 pm
by George999
I went to open up PTv2 today and AVG popped up and said that there was a trojan associated with this file. I clicked the heal button and it said the object was successfully healed. Then I clicked on my PT icon and it said the path was not valid. I went to the PTv2 program file folder and ptrackv2.exe has been deleted. I was going to try and redownload the software but I am not sure if this will work. Will the download contain a different serial number that will not unlock the program from the trial version. If it will unlock the full version then I assume every thing will be fine b/c it appears that no other files have been deleted.

AHHHHHHHH.... plz help!

Re: ptrack2.exe is gone!

PostPosted: Sun May 04, 2008 12:35 pm
by ptrack mike
Install the patch listed in this thread:
viewtopic.php?f=26&t=3938

Re: ptrack2.exe is gone!

PostPosted: Mon May 05, 2008 6:40 am
by RioRodent
I had the same problem this morning following the latest AVG update, using AVG Free 7.5.

I have just upgraded to the recently released AVG Free 8.0, allowed it to download the latest updates, and all is now well with the (my) world once again!

8-)

Re: ptrack2.exe is gone!

PostPosted: Mon May 05, 2008 9:07 am
by RioRodent
Ignore the above post!!! It has now decided not to work again... time to get on to AVG I guess?

Re: ptrack2.exe is gone!

PostPosted: Mon May 05, 2008 8:34 pm
by aargh57
Having the same problem. I installed the patch but whenever I click on it it says windows can't open the file and gives me one of those "do you want to manually select a file from the list or let the computer find it automatically" messages.

Re: ptrack2.exe is gone!

PostPosted: Mon May 05, 2008 9:09 pm
by zaphod_11
I had the same problem - AVG 7.5 Free edition was quarantining the ptrack exe file whenever it ran without even asking for confirmation or notifying me. I updated to AVG 8, and installed the patch found on the forum ptrackmike links to above and now it is working fine. But it's only been a little while so I will post again if there is another problem.

Re: ptrack2.exe is gone!

PostPosted: Mon May 05, 2008 10:55 pm
by ptrack pat
aargh57 wrote:Having the same problem. I installed the patch but whenever I click on it it says windows can't open the file and gives me one of those "do you want to manually select a file from the list or let the computer find it automatically" messages.


Are you sure you installed the patch? Is the ptrack2.exe file in your c:\program files\poker tracker v2 folder?

Re: ptrack2.exe is gone!

PostPosted: Mon May 05, 2008 11:12 pm
by bigmo24
I also had the same problem. Installing the patch didn't work.

Re: ptrack2.exe is gone!

PostPosted: Mon May 05, 2008 11:20 pm
by ptrack pat
Install the latest patch file again from the second link on this page, and NOT the full version:
http://www.pokertracker3.com/products/PTH/download.php

If it still tells you this then I suggest you send the file to AVG for them to check because it's worked fine for others and there wasn't a virus in the original to begin with.

Re: ptrack2.exe is gone!

PostPosted: Tue May 06, 2008 4:14 am
by 2good4u
have the same problem
i installed the patch again yesterday and everything was ok
then when i opened the computer today and i try to open PT it asks me if i am sure i want to uninstall PT and all of the other files related to it (i don't find the .exe file that opens PT)
i have instelled again the patch from the link u gave - but nothing happens, it still ask me every time if i want to uninstall it..(the icon that i have on my computer is the uninstall program and not pt icon as usuall)