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Lost General Info.

PostPosted: Tue Aug 12, 2008 3:21 pm
by benas
Hello,
looks like i lost all info from general info tab about players. i was on vacation for a week and im back and JUST BOOM about 2 months of info is gone. the older info is not lost!
believe me all filters are OFF. i can't imagine how it is possible. maybe it have something to do with that i used "one step compact" before i left.
this info is from prima network. when i import all the hands its still gone. also info in "sesion notes" tab and others looks like good.
so if you have any suggestions please write :(

Re: Lost General Info.

PostPosted: Tue Aug 12, 2008 4:11 pm
by ptrack pat
You posted this in the PostgreSQL forum, there is no "One step compact" option for PostgreSQL. Are you using PostgreSQL or not?

Re: Lost General Info.

PostPosted: Tue Aug 12, 2008 7:25 pm
by benas
oh sorry, i don't use it

Re: Lost General Info.

PostPosted: Tue Aug 12, 2008 7:28 pm
by ptrack pat
Open the File > Maintain Database Names window. Double-click on the name field for the database causing you these problems. What is the file name and size that shows in the window that opens?

Re: Lost General Info.

PostPosted: Tue Aug 12, 2008 7:50 pm
by benas
i have only one database My First Poker Tracker Database
....\ptrack.mdb
296,649 KB

Re: Lost General Info.

PostPosted: Tue Aug 12, 2008 7:57 pm
by benas
also when i use poker grapher and ace hud i does't show data from last ~2 months

Re: Lost General Info.

PostPosted: Tue Aug 12, 2008 8:55 pm
by ptrack pat
CLOSE PT. Go to the c:\program files\poker tracker v2 folder. There should be a file there called ptrack_backup.mdb

Rename the file called ptrack.mdb to ptrack_bad.mdb and rename the ptrack_backup.mdb file to ptrack.mdb and then start PT again and see if the data looks any better.

Re: Lost General Info.

PostPosted: Tue Aug 12, 2008 9:04 pm
by benas
yup, the data is OK now, thank you very much!

highfalutin