Lucky Ace update

[promyk82]

Hi, after the Lucky Ace update PT4 dont import the hands. I dont change anything and the hands still get sace in the same location.

[kraada]

Do you get any errors when you try to import the hands?

[promyk82]

Do you get any errors when you try to import the hands?

Yes every Hand i play is 1 "error" more.

[kraada]

Then please attach the hand history file in question to a support ticket and we'll look into this for you further.

[promyk82]

Done. Thanks for your help.

[donkonrad]

Hi,
I'm also having the same problem since Lucky Ace update.HUD is not working and PT4 doesn't import any hands...Error:unexpected begging of hand history,if I try to do it manual it says: 0 files to import.
Thanks

[WhiteRider]

Please also attach an example hand history file to a Support Ticket.

If you post your ticket numbers here we'll get this to the development team as quickly as possible. (promyk82 - I found your ticket already)

[jhub3000]

I'm also having this issue.

Ticket ID: 148928

[seadog]

we are all having issues since update, HEM also....

[kraada]

We're looking into it. I'll post here when I know more.