Imported hands not shown

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: Imported hands not shown

Postby Roflpain » Thu Jul 11, 2013 4:32 pm

No help here. :(
Roflpain
 
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Re: Imported hands not shown

Postby kraada » Thu Jul 11, 2013 5:00 pm

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder. Once we have your log we can better tell exactly what is going on here for you.
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Re: Imported hands not shown

Postby Roflpain » Fri Jul 12, 2013 1:16 pm

Here is my logfile.

edit:i added the file with the upload attachment but don't know where it is located.
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Re: Imported hands not shown

Postby kraada » Fri Jul 12, 2013 1:38 pm

You cannot attach it to this post. Please go to this link and submit it there.
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Re: Imported hands not shown

Postby Roflpain » Sat Jul 13, 2013 2:17 am

Ticket made. Thx
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Re: Imported hands not shown

Postby rufidd » Thu Sep 26, 2013 2:57 pm

Thank you all guys! ;) It turned out.
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