888 SnapPoker (speed poker)support

Questions and discussion about PokerTracker 4 for Windows

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Re: 888 SnapPoker (speed poker)support

Postby WhiteRider » Thu Nov 07, 2013 3:33 am

I'm pretty sure this is because there is nothing in the information which 888 provides to indicate which table is which, but I will take a further look at this and discuss with the development team.
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Re: 888 SnapPoker (speed poker)support

Postby Miracle » Sun Nov 10, 2013 10:22 am

Any news?
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Re: 888 SnapPoker (speed poker)support

Postby WhiteRider » Sun Nov 10, 2013 12:03 pm

Apologies - I haven't had chance to discuss this with the development team in detail yet. Please open a Support Ticket so that we can get you into our system.
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Re: 888 SnapPoker (speed poker)support

Postby WhiteRider » Mon Nov 11, 2013 4:27 am

The development team have confirmed that the necessary information isn't available in the Snap data files yet, but 888 do plan to add this at which point the Hud will be able to handle multiple tables of the same type.
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Re: 888 SnapPoker (speed poker)support

Postby js2002 » Wed Mar 26, 2014 9:56 am

Installed 888 today, tested 2 NL2 snap tables = same problem....
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Re: 888 SnapPoker (speed poker)support

Postby kraada » Wed Mar 26, 2014 10:38 am

WhiteRider's comments still stand.
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Re: 888 SnapPoker (speed poker)support

Postby redwards92 » Fri Apr 04, 2014 4:48 pm

plz fix

:( :( :( :( :( :( :( :( :( :( :( :( :( :( :(
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Re: 888 SnapPoker (speed poker)support

Postby kraada » Sat Apr 05, 2014 8:24 am

There is nothing we can fix until 888 provides the information we need to distinguish one table from the next.
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Re: 888 SnapPoker (speed poker)support

Postby leeridefar » Mon Apr 07, 2014 4:07 pm

I have no problem using PT4 with 888 SNAP poker. It brings up the stats for each player as they pop up. There is a slight delay but it does come up and it is in the right position.
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Re: 888 SnapPoker (speed poker)support

Postby kraada » Mon Apr 07, 2014 5:36 pm

The issue is only for playing multiple tables with the same name I believe -- I'm glad to hear everything is working great for you!
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