import speed

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: import speed

Postby socito » Fri Sep 19, 2014 4:44 am

Hey I recieve the response from the ticket... and say that I shouldn't import hand from sites who sell. That's ok but i'm importing hand directly from my hand history folder from PS and the HUD doesn't work

I formatted my pc and try to import and occurs again. Slow import and the HUD appear only in the first table that I open. because not importing properly the HUD can't load in the other tables.

I don't know what to do
socito
 
Posts: 94
Joined: Fri Jan 24, 2014 3:25 am

Re: import speed

Postby kraada » Fri Sep 19, 2014 7:42 am

Please continue to work with us via your ticket and we'll figure it out.
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Re: import speed

Postby socito » Sun Sep 21, 2014 12:15 am

I did send the ticket the 09/19/2014 and there is not a response yet.
socito
 
Posts: 94
Joined: Fri Jan 24, 2014 3:25 am

Re: import speed

Postby WhiteRider » Sun Sep 21, 2014 4:30 am

I don't see any tickets linked to your account, but if you opened a ticket as a guest and already received a response then it will be in the right place - replies can take a little longer over the weekend as we are normally a bit short-handed.
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Re: import speed

Postby socito » Mon Sep 22, 2014 12:29 am

the e-mail of my account is not the same that the e-mail for forum... i'll send a pm with my pokertracker soft e-mail
socito
 
Posts: 94
Joined: Fri Jan 24, 2014 3:25 am

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