PT4

[boghysen]

i reinstal and :There were errors during the download process:
Server stopped responding
Unable to download file to C:\Program Files\PokerTracker 4\Data\Bin\if4.enc.new ..... and a mesage : were problems in download proces no changes was made

[kraada]

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.

[boghysen]

ok

[boghysen]

Hi, I sent you the text file PokerTracker4 as you ask via support system and i am waiting for your replay (if the text file that i have send is corect)

[kraada]

Thanks. We're a bit short handed over the holiday but someone should get back to you soon.

[sloove]

I would like to be informed about that topic since I have the same problem.

[WhiteRider]

Then please follow the same directions so that we have your information as well. This is not a general problem so we'll need to be able to see what is wrong in your specific case.

[sloove]

ok. done.