how to fix this?

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: how to fix this?

Postby kraada » Wed Apr 22, 2015 7:56 am

Click Start type event viewer and click on it when it appears. Expand "Windows Logs" at the top left and click on Application. You should see some errors related to postgres in the top center section. Click on one and tell me what the error text says.
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Re: how to fix this?

Postby vegaskid89 » Tue May 19, 2015 10:09 pm

could I pretty please do a team viewer session with someone to correct it and get pt4 going ?
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Re: how to fix this?

Postby kraada » Wed May 20, 2015 7:13 am

Send us a screenshot of that screen as directed above via our support system and we'll make sure you get fixed up.
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Re: how to fix this?

Postby vegaskid89 » Thu May 21, 2015 1:02 am

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Re: how to fix this?

Postby WhiteRider » Thu May 21, 2015 3:21 am

Thanks - someone will get back to you via your ticket soon.
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