Updated to 4.11 now stuck "updating database"

Questions and discussion about PokerTracker 4 for Windows

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Re: Updated to 4.11 now stuck "updating database"

Postby Bajnok » Tue May 20, 2014 12:40 pm

both have my windows on SSD,but the database is in HDD
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Re: Updated to 4.11 now stuck "updating database"

Postby kraada » Tue May 20, 2014 12:55 pm

That's going to make it tougher. There isn't much you can do besides make sure it's still working via Task Manager. If you end it you're just going to need to Rebuild Cache later, and if things are still going, letting it complete will work more quickly than restarting it now.
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Re: Updated to 4.11 now stuck "updating database"

Postby Bajnok » Tue May 20, 2014 1:01 pm

it is still working i checked it several times.so i just need to wait? :S
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Re: Updated to 4.11 now stuck "updating database"

Postby Adreno » Tue May 20, 2014 1:29 pm

I wonder if it will be faster for Bajnok to start with a fresh database & re-import all hands?
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Re: Updated to 4.11 now stuck "updating database"

Postby kraada » Tue May 20, 2014 1:40 pm

For 10M hands? That's unlikely. At 50h/sec that's 55+ hours of import time.
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Re: Updated to 4.11 now stuck "updating database"

Postby spitznspots » Tue May 20, 2014 3:15 pm

im not seeing any postgres in my activity monitor (mac 10.9.2)

what do i do? update has been running for roughly 2 hours
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Re: Updated to 4.11 now stuck "updating database"

Postby kraada » Tue May 20, 2014 4:11 pm

Is PT4 still actively using CPU?
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Re: Updated to 4.11 now stuck "updating database"

Postby spitznspots » Tue May 20, 2014 4:28 pm

yes, but i cant see any postgres on the activity monitor
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Re: Updated to 4.11 now stuck "updating database"

Postby Seitz333 » Tue May 20, 2014 4:36 pm

kraada wrote:Could you please check your custom columns via Configure -> Statistics -> Columns and set the combo box at the bottom left to show Custom Only. Make sure none of the columns that use any live data are set to be Cached. If any got incorrectly flagged to be cached it could cause this kind of error.


It did not show any to be cached. I reindexed again and all seems to be good. Played a few SNG to test and import worked fine without any errors.

THX!

Chuck
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Re: Updated to 4.11 now stuck "updating database"

Postby kraada » Tue May 20, 2014 4:56 pm

Chuck,

Thanks for the update.

Seitz,

How much activity are we talking for PT4?
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