Fulltilt poker problems since update 28.07

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: Fulltilt poker problems since update 28.07

Postby WhiteRider » Fri Aug 07, 2015 1:50 pm

Great - thanks for confirming!
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Re: Fulltilt poker problems since update 28.07

Postby trankitos » Sat Aug 08, 2015 7:29 pm

Great! Ty!
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Re: Fulltilt poker problems since update 28.07

Postby KillDurrrr » Sun Aug 09, 2015 6:53 am

after playing for awhile I’ve realised theres actually a small bug. At certain games stats will occasionaly start to change to those of another table of the same stakes and it will continue to jump between the two. I see no visible pattern, has anyone else been getting this? I play on mac btw
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Re: Fulltilt poker problems since update 28.07

Postby WhiteRider » Mon Aug 10, 2015 3:09 am

Please enable logging and if you see this again please take screenshots and attach them to a Support Ticket along with the original hand history files and the PokerTracker log files so that we can see what is going on.

Tutorial: Reporting a problem
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Re: Fulltilt poker problems since update 28.07

Postby grindahoo » Tue Aug 11, 2015 6:09 pm

Does i have to download a new version somewhere? If so how do i go about it? delete the version i have first? how do i keep my database?
So many questions i know, not really used to pt4 that much.
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Re: Fulltilt poker problems since update 28.07

Postby WhiteRider » Wed Aug 12, 2015 3:04 am

You can get the new version from the PT4 Download Page.

Just close PT4 and all your poker sites down and then run the installer.
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Re: Fulltilt poker problems since update 28.07

Postby trankitos » Tue Aug 25, 2015 6:19 pm

Hi, I still having one HUD per table name.
I downloaded and installed 4.14.

Any ideas?
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Re: Fulltilt poker problems since update 28.07

Postby WhiteRider » Wed Aug 26, 2015 3:17 am

Please confirm that it says 4.14 in the title bar of PT4, and if you still have problems open a Support Ticket and report your problem so that we can see what is going on.
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Re: Fulltilt poker problems since update 28.07

Postby me.blacksun » Tue Nov 03, 2015 8:45 am

I also have an only one HUD in several regular games. Mac OS. PT4 4.14.7
I have already opened a ticket today.
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