PS zoom HUD

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: PS zoom HUD

Postby zderonja » Fri Aug 28, 2015 9:50 am

when do you expect the fix? today? tomorrow? next month? it's been five days.
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Re: PS zoom HUD

Postby kraada » Fri Aug 28, 2015 9:57 am

I'm afraid I can't give a definite time frame. It isn't working until it works. Once it works we need to perform a series of tests to make sure it will work for everyone. Once the tests are passed we will release the fix.
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Re: PS zoom HUD

Postby kickalion » Tue Sep 01, 2015 2:54 am

https://www.pokertracker.com/forums/vie ... 58&t=58977

works for me guys, follow the instruction ;)
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Re: PS zoom HUD

Postby ommaha » Tue Sep 01, 2015 5:10 am

I just installed it and it shows me the HUD in a wrong position at Zoom. The HUD for player 6 is on seat 5, the HUD for player 5 is on seat 4 aso. Regular Stars tables seem to be fine.
I have the similar (same?) problem (even before today´s update) at regular tables IPoker PLO where it was different every time. Sometimes HUD is moved one seat, sometimes up to 4 seats.
I will write a ticket now :(
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Re: PS zoom HUD

Postby BlackFire » Tue Sep 01, 2015 9:34 am

Still now not working HUD with ZOOM NL50 on PS.it. Playing with your official last release 4.14.1 and last version of Pokerstars (Build: 10836). Could help me please?
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Re: PS zoom HUD

Postby Crumblepie » Tue Sep 01, 2015 9:36 am

I uninstalled and reinstalled the pokerstars client, HUD is still not working on 5 NL Zoom. Not sure what to do now.
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Re: PS zoom HUD

Postby WhiteRider » Tue Sep 01, 2015 10:18 am

Please be sure to follow the directions carefully, and if it still doesn't work follow the directions to send us your log file so that we can see what is wrong.
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Re: PS zoom HUD

Postby BlackFire » Tue Sep 01, 2015 11:19 am

WhiteRider wrote:Please be sure to follow the directions carefully, and if it still doesn't work follow the directions to send us your log file so that we can see what is wrong.


Do you have official support mail?
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Re: PS zoom HUD

Postby WhiteRider » Tue Sep 01, 2015 11:27 am

I have removed your log file for privacy reasons. Please attach it to a Support Ticket.
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Re: PS zoom HUD

Postby Crumblepie » Tue Sep 01, 2015 12:13 pm

WhiteRider wrote:Please be sure to follow the directions carefully, and if it still doesn't work follow the directions to send us your log file so that we can see what is wrong.

Hm, where do I find that log?
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