after update to 4.11 PT4 doesn't work

Questions and discussion about PokerTracker 4 for Windows

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Re: after update to 4.11 PT4 doesn't work

Postby RTICTM » Fri May 30, 2014 4:13 pm

Ok. After updating to 11.6 it seens everything is working fine.

Thanks!
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Re: after update to 4.11 PT4 doesn't work

Postby Felllony » Fri May 30, 2014 6:07 pm

Felllony wrote:Image

Got this after rebuild cache for 4.11.6
What should I do?

Downgraded back to 4.11.5. Waiting for answer. Ticket #152910

Lol, 11.5 also stopped working after that.
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Re: after update to 4.11 PT4 doesn't work

Postby _dave_ » Fri May 30, 2014 7:32 pm

BillGatesIII wrote:First, I need another coffee to open my eyes so I can read instead of just look at error messages :| You are of course right, cash_blinds does not exist. Which makes me wonder how someone did get it in a cash column expression.


"cash_blinds" is produced by the stat converter if you try and convert a tournament stat containing "tourney_blinds" to cash. It (obviously) leads to a non-working column, which usually needs nothing more than a manual edited to "cash_limit" to work properly.

BillGatesIII wrote:There is a bug in the custom_cache update functions which causes an error for every column that has a construction like this example.
Code: Select all
cash_hand_player_statistics.amt_p_raise_made / cash_limit.amt_bb between 2.75 and 3.24

If you rewrite the code, the column can be cached.
Code: Select all
cash_hand_player_statistics.amt_p_raise_made between 2.75 * cash_limit.amt_bb and 3.24 * cash_limit.amt_bb



That's most every CoffeeHUD stat :-/ (this board needs :facepalm: and or :doh: emoticons)

Depending on how this error is handled / the repercussions, perhaps the hundreds of them spewing out for every hand played by a coffeehud user is leading to people's slow import speeds? (pure speculation)
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Re: after update to 4.11 PT4 doesn't work

Postby smart money » Fri May 30, 2014 8:30 pm

Latest update STILL does not fix the slow-as-f*ck import speed.

It's been nearly two weeks now...
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Re: after update to 4.11 PT4 doesn't work

Postby BillGatesIII » Sat May 31, 2014 2:49 am

_dave_ wrote:...Depending on how this error is handled / the repercussions, perhaps the hundreds of them spewing out for every hand played by a coffeehud user is leading to people's slow import speeds? (pure speculation)

I cannot reproduce this error in 4.11.6.
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Re: after update to 4.11 PT4 doesn't work

Postby cYde » Sat May 31, 2014 9:08 am

Hand import is super slow and the All-In EV does not seem to work.

Ticket #152956
Attachments
Error.png
Error message when trying to rebuild cache
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Re: after update to 4.11 PT4 doesn't work

Postby kraada » Sat May 31, 2014 9:39 am

cYde and Felllony:

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder. Post your ticket numbers here and I'll get them looked at more quickly for you.
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Re: after update to 4.11 PT4 doesn't work

Postby kalashmatick » Sat May 31, 2014 2:45 pm

guys, after update dissappear 'has position" (where u can choose oop\ip) , so i wonna make it to "3b vs MP 2bet@ and other stats like this. At first i think that there are not ability to make it for this stats , but as u can see at pictures lower it already exist to the stat where not ability to choose position, may be i mistake in something? hope u help me//

in this pictures u can see that oop/ip for "fold to 3bet" already exists but no ability too choose oop or ip in menu
Spoiler: show
Image
Image


sorry for my english :oops:
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Re: after update to 4.11 PT4 doesn't work

Postby cYde » Sat May 31, 2014 5:07 pm

Done, Ticket #152956
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Re: after update to 4.11 PT4 doesn't work

Postby Sattva » Sun Jun 01, 2014 2:54 am

import speed decreased in 3 times compared with 4.11.3 - 4.11.5. it was 250 h/s, now 80 in 4.11.6. I tried postgre 8.4 and 9.3.4. same result in both cases. postgre tuning doesn't affect it.
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