PokerTracker

I have the same problem, I tried to exit, update but nothing, I played a HORSE game and since then the HUD hasn't come up anymore

it's happening to all pokerstars.it users (but I think it's the same for .com) after the latest pokerstars update

Hello, since the new update yesterday on pokerstars.it, pt4 doesn't recognize the hand history, please look into it.

Apoc wrote:Hello, since the new update yesterday on pokerstars.it, pt4 doesn't recognize the hand history, please look into it.

pokerstars.it replaced aams with adm...

I'm also playin on pokerstars.it , after the update PT4 doesn't reconyze any cash game table/hand/HUD . "Error: PokerStars: Invalid date specified in hand history" , did you fix it?

before update pokerstars: PokerStars Hand #247602979286: Hold'em No Limit (€0.01/€0.02 EUR) [AAMS ID: M5B31303A5E705OI] - 2023/12/11 17:46:10 CET [2023/12/11 11:46:10 ET]
after update pokerstars: PokerStars Hand #247609496514: Hold'em No Limit (€0.02/€0.05 EUR) [ADM ID: M5B31303A60094FA] - 2023/12/11 22:43:38 CET [2023/12/11 16:43:38 ET]

replacing adm with aams with notebook imports correctly

tolpi87 wrote:before update pokerstars: PokerStars Hand #247602979286: Hold'em No Limit (€0.01/€0.02 EUR) [AAMS ID: M5B31303A5E705OI] - 2023/12/11 17:46:10 CET [2023/12/11 11:46:10 ET]
after update pokerstars: PokerStars Hand #247609496514: Hold'em No Limit (€0.02/€0.05 EUR) [ADM ID: M5B31303A60094FA] - 2023/12/11 22:43:38 CET [2023/12/11 16:43:38 ET]

replacing adm with aams with notebook imports correctly

How i should replace this?

rivles92 wrote:I'm also playin on pokerstars.it , after the update PT4 doesn't reconyze any cash game table/hand/HUD . "Error: PokerStars: Invalid date specified in hand history" , did you fix it?

I too have the same problem

Same problem, how can we solve? How can we replace ADM with AAMS? We had to do this hand for hand or exist an instant process? Thanks

We are aware of this issue. Please open a Support Ticket so we can notify you when an update is made available.