cant find hands off certain sites

[kaniel]

hello just finished a session and i tag hands whilst playing, im trying to build a report of the tagged hands from my session.

I was playing on 2 sites, when building a hand report for pokerstars the hands appear and i can simply click my review tag and the list of hands shows. however when I click the other site I used - an ipoker software site - the hands don't appear, but they were definitely being collected because i could see them alongside my stars hands (in the play poker tab) as i was playing, and was tagging them the same.

could anyone help? I'm no expert on pt4 so if its something obvious forgive me. thanks in advance!

[Flag_Hippo]

however when I click the other site I used - an ipoker software site - the hands don't appear,

You don't click on a site - you need to change the active player in PokerTracker 4 to see data for a different player:

Guide: Changing the Active Player

If you want to review the hands from both sites at the same time you can create an alias:

Guide: Player Name Aliases

[kaniel]

thats what i meant, i click my active player for the other site but the hands dont appear in my report

[kaniel]

just figured it out. for some reason the type part where you can click mtt, all or stt, was on mtt. i changed it to all tourney types and the hands appeared in my report.