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Pokerstarts micro cash game hand import error.

PostPosted: Thu Feb 02, 2012 10:00 am
by r0bly0ns
A hand I won with a full house is showing that I lost...

PokerStars Hand #74899744508: Hold'em No Limit ($0.01/$0.02 USD) - 2012/02/02 13:40:51 WET [2012/02/02 8:40:51 ET]
Table 'Beid IV' 9-max Seat #1 is the button
Seat 1: Pavlov407 ($2.49 in chips)
Seat 2: P0K3R_SKULL ($1.11 in chips)
Seat 3: ASATEI ($0.80 in chips)
Seat 6: Tigrrron ($0.76 in chips)
Seat 7: pedorsky354 ($1.24 in chips)
Seat 8: r0bly0ns ($5.63 in chips)
Seat 9: zsozs83 ($0.66 in chips)
P0K3R_SKULL: posts small blind $0.01
ASATEI: posts big blind $0.02
valdemarnn: sits out
Lex.113: sits out
*** HOLE CARDS ***
Dealt to r0bly0ns [Jh Jc]
Tigrrron: folds
pedorsky354: calls $0.02
r0bly0ns: raises $0.04 to $0.06
zsozs83: calls $0.06
Pavlov407: folds
P0K3R_SKULL: folds
ASATEI: folds
pedorsky354: folds
*** FLOP *** [4h 4c Js]
r0bly0ns: checks
zsozs83: bets $0.02
r0bly0ns: calls $0.02
*** TURN *** [4h 4c Js] [3c]
r0bly0ns: checks
zsozs83: bets $0.06
r0bly0ns: calls $0.06
*** RIVER *** [4h 4c Js 3c] [5s]
r0bly0ns: bets $0.24
zsozs83: calls $0.24
*** SHOW DOWN ***
r0bly0ns: shows [Jh Jc] (a full house, Jacks full of Fours)
zsozs83: mucks hand
r0bly0ns collected $0.78 from pot
*** SUMMARY ***
Total pot $0.81 | Rake $0.03
Board [4h 4c Js 3c 5s]
Seat 1: Pavlov407 (button) folded before Flop (didn't bet)
Seat 2: P0K3R_SKULL (small blind) folded before Flop
Seat 3: ASATEI (big blind) folded before Flop
Seat 6: Tigrrron folded before Flop (didn't bet)
Seat 7: pedorsky354 folded before Flop
Seat 8: r0bly0ns showed [Jh Jc] and lost with a full house, Jacks full of Fours
Seat 9: zsozs83 mucked [9h 3h]

Re: Pokerstarts micro cash game hand import error.

PostPosted: Thu Feb 02, 2012 10:01 am
by r0bly0ns
The results graph shows me losing $0.38 on the hand...

Re: Pokerstarts micro cash game hand import error.

PostPosted: Thu Feb 02, 2012 10:04 am
by r0bly0ns
Hmmm, looks like it might be a problem with pokerstars - the original hand histry file shows the same.

I'll email them and report back....

Re: Pokerstarts micro cash game hand import error.

PostPosted: Thu Feb 02, 2012 10:08 am
by r0bly0ns
The have emailed me a correct version of the hand history - is there any way I can replace the hand in PT4?

Rob.

Re: Pokerstarts micro cash game hand import error.

PostPosted: Thu Feb 02, 2012 10:09 am
by b4shesh
SAME PROBLEM
whats going on?

Re: Pokerstarts micro cash game hand import error.

PostPosted: Thu Feb 02, 2012 10:13 am
by r0bly0ns
Have you checked your pokerstars hand history file?

Re: Pokerstarts micro cash game hand import error.

PostPosted: Thu Feb 02, 2012 10:16 am
by b4shesh
yes, its problem with pokerstars not with PT

Re: Pokerstarts micro cash game hand import error.

PostPosted: Thu Feb 02, 2012 10:23 am
by b4shesh
pokerstars responded, that they are working hard to fix it as fast as they can :)

Re: Pokerstarts micro cash game hand import error.

PostPosted: Thu Feb 02, 2012 10:25 am
by r0bly0ns
Response from PS:

Hello Rob,

Thank you for your email and for allowing us to be of assistance.

The issue you are having has been reported to our Programming
Team. They are currently working on a fix to be released in a
future update.

Unfortunately, we are currently unable to provide a time frame
for a resolution of this issue. However, we are aware how
important it is for this to be corrected and are working with
haste to get it fixed.

We apologize for any inconvenience caused and thank you for your
patience in dealing with this issue.

Thank you for choosing PokerStars.

Regards,

SimonD
PokerStars Support Team

Re: Pokerstarts micro cash game hand import error.

PostPosted: Thu Feb 02, 2012 10:26 am
by r0bly0ns
b4shesh wrote:pokerstars responded, that they are working hard to fix it as fast as they can :)



Damn, beat me to it.... :evil: