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Problem with import/database
Posted:
Wed Feb 15, 2012 4:19 pmby luklach
Hi,
after yesterdays windows update pt4 doesnt work, tommorow I was playin on William Hill and hud and ptr4 was working, today it canat start the import i have to shout down the program with manager and than i have to restart the computer coz it crashes awithout restart when i try to popen it 2nd time.
I have windows 7
It fckin tilts me badly to restart my laptop every 5 minutes...
Re: Problem with import/database
Posted:
Wed Feb 15, 2012 4:28 pmby luklach
it worked after 6th restart
sick...
Re: Problem with import/database
Posted:
Wed Feb 15, 2012 4:58 pmby kraada
Did you ever get our Crash Reporter after experiencing a PT4 crash?
Re: Problem with import/database
Posted:
Thu Feb 16, 2012 2:54 amby luklach
Nope, all I had is info that pt4 is not responding
Re: Problem with import/database
Posted:
Thu Feb 16, 2012 5:34 amby WhiteRider
If you see that again please wait a few minutes to see if it recovers, and then attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) to a
Support Ticket so that we can see what is going on.
Thanks.
Re: Problem with import/database
Posted:
Thu Feb 16, 2012 5:08 pmby luklach
ok I send you a log file
it may sound stupid but these error occur as i make dual view on my laptop and monitor -
I try to download the new driver for monitor
Re: Problem with import/database
Posted:
Fri Feb 17, 2012 5:26 amby WhiteRider
Yes, that's a good idea to update your graphics drivers - please be sure to include as much information as possible in your ticket so we have all the information in one place.
