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Zoom Poker, not Importing Properly

PostPosted: Tue Mar 27, 2012 1:54 pm
by JayKon17
Hey there, I just have a +$100 session at 50NL Zoom, yet for some reason it's saying I've lost $56. I'm just curious as to what I might've did... I tried re-importing the hands from file, same result.

It was working fine about 2 hours ago.

Re: Zoom Poker, not Importing Properly

PostPosted: Tue Mar 27, 2012 1:56 pm
by JayKon17
Eg, I won a $138 hand, and the graph moves up maybe a dollar or so. I have screen shots and stuff if someone could explain how to import them into the forum... I suck at explaining things. :lol:

Re: Zoom Poker, not Importing Properly

PostPosted: Tue Mar 27, 2012 2:05 pm
by JayKon17
Okay, fwiw... they are coming up as 'wins' but 0.00 in My Currency... has the Canadian dollar lost all it's value? :P

Re: Zoom Poker, not Importing Properly

PostPosted: Tue Mar 27, 2012 2:07 pm
by JayKon17
...fixed. Just went to Options -> Currency and reloaded the currency conversion. Thanks for wasting your time reading all this :D

Re: Zoom Poker, not Importing Properly

PostPosted: Tue Mar 27, 2012 3:33 pm
by kraada
I'm glad to hear things are working for you again properly - let me know if you have any more problems.

Re: Zoom Poker, not Importing Properly

PostPosted: Tue Mar 27, 2012 6:46 pm
by Voyeurism
This happens to me as well when playing Zoom tables - everything starts out fine, but half way through the session PT4 seems to stop converting amounts won/lost to £ GBP. Changing the database to use USD, then changing back to GBP fixes this issue for hands already imported, but takes a long time and obviously isn't ideal.

FWIW I was playing 6 Zoom tables at a time, for ~4k hands per session. The last ~1300 or so hands are affected.

Re: Zoom Poker, not Importing Properly

PostPosted: Wed Mar 28, 2012 4:26 am
by WhiteRider
We're aware of the intermittent issue with the currency conversion rate not always being set correctly. Until we work out why this happens you can (as you have seen) update the rates afterwards to correct it.

Re: Zoom Poker, not Importing Properly

PostPosted: Wed Mar 28, 2012 10:29 am
by JayKon17
Another question, Why doesn't the Hot keys function work while running an import?

Re: Zoom Poker, not Importing Properly

PostPosted: Wed Mar 28, 2012 11:02 am
by kraada
Which hot keys do you mean?

Re: Zoom Poker, not Importing Properly

PostPosted: Wed Mar 28, 2012 12:44 pm
by JayKon17
Whenever I start Pokerstars, the Hot keys (in Pokerstars) work fine, as soon as I get my HUD up there, I can't use them at all.

http://www.pokerstars.com/poker/room/fe ... s/#hotkeys

highfalutin