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Time problem

PostPosted: Mon Aug 06, 2012 10:01 pm
by yosherman
Hi, I'm having some trouble with the time in the PT4. The problem is that it shows the wrong time, for example, the 2k hands I played today appear as they were played yesterday.
How can I solve this problem?

http://i.imgur.com/0jrKV.png

TY!

Re: Time problem

PostPosted: Tue Aug 07, 2012 2:40 am
by shawnanthony
So far I haven't experience any issues with PT4, try to contact support at https://www.pokertracker.com/support, maybe they can help you.

Re: Time problem

PostPosted: Tue Aug 07, 2012 4:39 am
by WhiteRider
First, please check that your computer is set to the correct timezone rather than just the correct time.
It could be that the times in your hand histories are specified in a timezone that PT4 isn't aware of, in which case they wouldn't be adjusted correctly. Please attach one of your hand history files to a Support Ticket with a link to this thread so that we can investigate.

highfalutin