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HUD with problems on ZOOM

PostPosted: Tue Feb 19, 2013 10:36 pm
by bersek14
Recently my HUD is having a lot of problems in ZOOM, it's being shuffled and it's showing me the wrong stats of the players...
i tried to change the prefered seat but it won't work...

how do i solve this?

Re: HUD with problems on ZOOM

PostPosted: Wed Feb 20, 2013 4:28 am
by WhiteRider
Please update to v4.06.1 which was released to accommodate this recent change to the PokerStars software.

PT4 Download Page

Re: HUD with problems on ZOOM

PostPosted: Thu Feb 21, 2013 10:26 am
by gennysennin
I already have the last version, but on Zoom of PS.it the stats don't appear for a lot of players and other times there are other players' stats. What can I do?

Re: HUD with problems on ZOOM

PostPosted: Thu Feb 21, 2013 11:40 am
by kraada
Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.

Re: HUD with problems on ZOOM

PostPosted: Fri Feb 22, 2013 5:23 am
by WhiteRider
PokerStars have made another update which caused the problem to reoccur. Our development team are looking into this now.

Re: HUD with problems on ZOOM

PostPosted: Fri Feb 22, 2013 12:20 pm
by jarshi
Waiting for 4.602... :shock: :shock: :shock: :shock: :shock:

Re: HUD with problems on ZOOM

PostPosted: Fri Feb 22, 2013 1:53 pm
by Bander
Same problem :cry:

Re: HUD with problems on ZOOM

PostPosted: Fri Feb 22, 2013 2:10 pm
by paukkp
:( :( waiting for update

Re: HUD with problems on ZOOM

PostPosted: Fri Feb 22, 2013 2:12 pm
by kraada
We're working on it!

Re: HUD with problems on ZOOM

PostPosted: Thu Feb 28, 2013 4:45 am
by vboedefeld
bersek14 wrote:Recently my HUD is having a lot of problems in ZOOM, it's being shuffled and it's showing me the wrong stats of the players...
i tried to change the prefered seat but it won't work...

how do i solve this?


The problem was solved with the update to v4.06.2 and now it reocurred? What can I do?

highfalutin