PokerTracker

Hello

I'm new to PT4 so maybe there is a thread somewhere on this already, but it seems like PT4 can't import the hh's after this mornings FTP software update. This is the error I am getting:

"Warning: Full Tilt: Unrecognized game type: 10/20"

Any idea when this will be fixed and where do I go to download the software update?

Thanks

Sparta45

I'm also having problems with FullTilt handhistory. I just bought PT4 and was configuering my PT4 so i could see the HUD on Rush tables.

At some point i closed the FullTilt client and when i opened there was the update. Since then it does not import any hands anymore.

I first thought this has to do with the changes i made. But now i see you're post and i guess the update was the problem...

I'm sure there is a way to basically "roll back" the FTP software update so we can basically use the version from yesterday before the update, but I have no idea how to do that.

Having the same issue. Opened a ticket already.

Luck anyone?

Same stuff. how long is it gonna take to fix this issue?

As I said in the other thread for this issue - we're aware of it, we're working on it and I sincerely hope we have a release soon to address this issue. We found out about this a little over an hour ago - they changed their hand history in a way that breaks our import. And we're going to get it fixed ASAP.

Thanks Kraada

Appreciate the update!

Regards

We can confirm that 4.07.5 as released has a bug that imports NL hands as limit. We have pulled it from the download page pending a fix and re-release which we hope to have out later tonight. You should be able to adjust the stakes for any affected sessions via the Database -> Adjust Stakes window and that should fix things. Reverting to 4.07.4 is safe, but it appears that version of 4.07.5 will not work right now.

Please accept our apologies for any inconvenience that this may have caused.

Thank-you

Can you please post a link to the upgrade. I can't find it.

Thanks again