Problem with times & today filter

Questions and discussion about PokerTracker 4 for Windows

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Problem with times & today filter

Postby Stude » Fri Jun 28, 2013 6:23 pm

Hi,
I'm having a problem with hands displaying when filtered by 'today'.
HH in PT4 always seem to be an hour ahead of my actual time.
This isn't a problem until after 23:00, when it thinks hands are happening after 0:00.
Usually I filter results by 'today' while I'm playing, but after 23:00 they aren't included in, for example, my graph because they are happening 'tomorrow'.
I have set 'my day starts at 4:00am' but it doesn't make any difference.
When I clear filters or use 'show from date' and use today's date, the hands show up ok.
Any ideas?
Thanks.
Stude
 
Posts: 14
Joined: Sun Apr 22, 2012 5:31 pm

Re: Problem with times & today filter

Postby Ernestine75 » Fri Jun 28, 2013 9:01 pm

Hi there,

I have a similar problem since the last update. When I filter cash game results using the filter "This Month" PT4 do not include the two first sessions of June 2013. However when I filter between the first of June and the 30th of June results are ok (i.e. the two first missing sessions are included).

Thanks in advance,

Later
Ernestine75
 
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Re: Problem with times & today filter

Postby Ernestine75 » Fri Jun 28, 2013 9:11 pm

Moreover PT4 doesn't show the only session I've played today at 2am the 29th of June when I'm using "Today" filter.
Ernestine75
 
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Re: Problem with times & today filter

Postby chusoooo » Sat Jun 29, 2013 1:46 am

Same problem with the last version.

I install the version 4.08.3 and found normally
chusoooo
 
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Re: Problem with times & today filter

Postby promyk82 » Sat Jun 29, 2013 4:00 am

chusoooo wrote:Same problem with the last version.

I install the version 4.08.3 and found normally


U also can make since a date (29.06 for today) when it work normally.
promyk82
 
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Re: Problem with times & today filter

Postby Stude » Sat Jun 29, 2013 4:16 am

promyk82 wrote:
chusoooo wrote:Same problem with the last version.

I install the version 4.08.3 and found normally


U also can make since a date (29.06 for today) when it work normally.


It does, but seems a bit awkward.
Stude
 
Posts: 14
Joined: Sun Apr 22, 2012 5:31 pm

Re: Problem with times & today filter

Postby Stude » Sat Jun 29, 2013 5:29 am

Same thing this morning.
If I filter by 'today' it shows the hands I played between 23:00 and 23:59 yesterday.
If I filter by 'since 29/6/13' it shows no hands (I haven't played yet today).
So it's the 'today' filter which is wonky.
Stude
 
Posts: 14
Joined: Sun Apr 22, 2012 5:31 pm

Re: Problem with times & today filter

Postby kraada » Sat Jun 29, 2013 7:49 am

This is a known issue and we are working on a patch. I would expect to see it released early next week at this point in time. In the meantime, "Today" is not functioning properly in 4.09 I'm afraid.
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Re: Problem with times & today filter

Postby Stude » Sat Jun 29, 2013 11:30 am

Thanks for the update!
Stude
 
Posts: 14
Joined: Sun Apr 22, 2012 5:31 pm


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