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Imported hands not shown
Posted:
Thu Jul 11, 2013 1:27 pm
by Roflpain
Hello,
I got a new laptop and got Pokerstars and pokertracker 4 installed.Everything works fine. HUD, hands are imported, ..... only one thing is not working. The hands don't show in my PT4 however he does import them.
Where is my problem cause on my other PC it all works fine and I use PT for a very long time now and can't figure it out.
Thx
Re: Imported hands not shown
Posted:
Thu Jul 11, 2013 1:30 pm
by kraada
Do you have a filter set? Are you running our latest version (4.09.1)? Have you selected the proper player in the sidebar?
Re: Imported hands not shown
Posted:
Thu Jul 11, 2013 1:45 pm
by rufidd
Hello Sorry for my english, I'm from Russia. I have the same problem. Here are the screenshots (PokerTracker ver. 4.09.1):
Re: Imported hands not shown
Posted:
Thu Jul 11, 2013 1:49 pm
by Roflpain
Do you have a filter set? No filters set!
Are you running our latest version (4.09.1)? Latest version running!
Have you selected the proper player in the sidebar? Don't know what you mean
Screenshot:
http://tinypic.com/view.php?pic=eikr2a&s=5
Re: Imported hands not shown
Posted:
Thu Jul 11, 2013 2:24 pm
by rufidd
Sorry, I do not show your hands here at all limits:
Re: Imported hands not shown
Posted:
Thu Jul 11, 2013 2:25 pm
by rufidd
Please note the scroll bar:
Re: Imported hands not shown
Posted:
Thu Jul 11, 2013 3:23 pm
by Roflpain
Rufidd try clicking "remove all filters and return to root", the green words!
Re: Imported hands not shown
Posted:
Thu Jul 11, 2013 3:32 pm
by rufidd
It does not help
Re: Imported hands not shown
Posted:
Thu Jul 11, 2013 3:46 pm
by Roflpain
Then I don't know. What I do know is that i used to have this problem a few years ago and got fixed but I can't find it. I keep looking
Re: Imported hands not shown
Posted:
Thu Jul 11, 2013 4:16 pm
by kraada
Right click anywhere in that empty white box and click Configure Report and then click Restore to Default and that should fix things for you.