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Party rematches results not registering properly

PostPosted: Sat Aug 17, 2013 10:32 pm
by mused01
Hi,

My PT4 is currently misregistering results for party HUSnG rematches properly. I played around 40 matches against a specific opponent and it shows us as both losers in ev. How do I fix this?

Re: Party rematches results not registering properly

PostPosted: Sun Aug 18, 2013 5:03 am
by WhiteRider
Bear in mind that between you you will lose money due to the rake, so it is possible that you both have negative all-in equity adjusted win rates.
Are the actual results of the matches correct?

If you have a specific example of something you think is wrong please attach the hand history file(s) to a Support Ticket along with a screenshot or detailed explanation so that we can investigate. If you have lots of files to attach you can compress them, but the smaller the set of data the easier it will be to examine.