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888poker not importing

PostPosted: Wed Oct 09, 2013 12:20 pm
by ThinkingQuest
keep get "Error: 888 Poker: Unexpected beginning of hand history.
12:15:11 am: Error: 888 Poker: Unexpected beginning of hand history.
"

after the "get hands while playing" button clicked.

Have the handhistories files in English, and configured that directory in pt4 for sure.

someone please help.

Thanks for advance.

Re: 888poker not importing

PostPosted: Wed Oct 09, 2013 1:05 pm
by kraada
Please send us the hand history file in question via our support system and we'll investigate this further for you.

Re: 888poker not importing

PostPosted: Wed Oct 09, 2013 2:45 pm
by Suspira
Same error for me

Re: 888poker not importing

PostPosted: Wed Oct 09, 2013 3:05 pm
by kraada
Then please do the same.

Re: 888poker not importing

PostPosted: Thu Oct 10, 2013 2:31 am
by WhiteRider
888 have made a change to their hand histories and the next version of PT4 will import these. I don't have an exact timeframe for the release yet, but I don't expect it to be too long as there are a few more issues we want to get sorted out too.

Re: 888poker not importing

PostPosted: Thu Oct 10, 2013 6:50 pm
by FKU
yes maybe you could have sorted out the issue where some window called pttablecover crashes and blocks all user input in every single window from being processed as soon as you try to move something in the hud first. guess that was not a priority. pt4 has become completely unusable on 888 for me with this patch.

Re: 888poker not importing

PostPosted: Fri Oct 11, 2013 2:09 am
by dzin01
4.10.3 crashed 3rd time in 15 mins after installation...

Re: 888poker not importing

PostPosted: Fri Oct 11, 2013 2:58 am
by WhiteRider
Firstly, please reboot your computer and then re-run the v4.10.3 installer to make sure that all of the files are up to date.
Enable logging (Configure > Options) and restart PT4. If you still have the problem please open a Support Ticket and report your problem so that we can see what is going on.

Re: 888poker not importing

PostPosted: Fri Oct 11, 2013 4:03 am
by WhiteRider
We have identified a Hud problem in v4.10.3.
Until we can get this fixed you can revert to v4.10.2 here (or Mac version here).

Re: 888poker not importing

PostPosted: Sat Oct 12, 2013 7:15 am
by ThinkingQuest
WhiteRider wrote:We have identified a Hud problem in v4.10.3.
Until we can get this fixed you can revert to v4.10.2 here (or Mac version here).



hurry up guys.

pt4 is so great that I can't wait playing with pt4 hud.