New notebook & Update to PT4

[dabdab]

So far I´ve been using PT3. Now I got a new notebook and want to use PT4. How can I use the old database of PT3 from my old notebook?
Installing PT4 and simly copying old folders (hand history, processed?) ?
Or is it necessary to first install PT3 and afterwards install PT4?

Thanks

[kraada]

One question: did you take notes in PT3 and/or have manually entered tournament results information?

[dabdab]

I did not took notes in PT3.
I never manually entered tournaments results infos.

PS: I mainly play cash games and these informations are important to me. I would be ok with not having my few old tournament datas anymore.

[kraada]

The easiest thing to do then is to export your data in PT3 via Database --> Database Management --> Export, take those files to your other computer, install PT4 on the other machine, and import from them.

[dabdab]

There a two problems:

My old notebook crashed and wasn´t starting anymore. I could save the data, but I cannot run PT3 and do something. So no exporting, I just have the folders.

I installed PT4, then it wanted to download and autoinstall PostgreSQL. But a problem with C++ occured, and the installation didn´t completed. So I manually downloaded and installed PostgreSQL sucessfully. But it was the newest version 9.3.1. Later on PT4 said, it just supports versions til 9.1
Will that be a problem?

[kraada]

Yes, 9.3 is not supported. You will need to uninstall it and install 9.0 manually. You might have better luck installing it to a newly created directory on the root of your C drive (e.g. C:\PostgreSQL). If you can get your hand history files, those will do -- an export would have imported faster, but reimporting from the original files is going to be the next easiest method.

[dabdab]

It is really strange, but I cannot install PostgreSQL 9.0.x; I tried ten different versions, from 9.0.0.1 until 9.0.14.1, some from download sites, some from postgresql.org, nothing of it gets installed. Whenever I try to install them, after about 3 seconds it stops and a window pops up telling me the external installer doesn´t work anymore.
After that another "Error Window" pops up with the content "An error occured executing the Microsoft VC++ runtime installer. That goes for all the ten versions of 9.0.x I tried.

The strange thing is, I found a version PostgreSQL 9.3.1, and that gets installed without a problem. Unfortunately the site its from has only this new version and no older ones.

Any ideas?

PS: As programs installed there are 4 versions of Visual C++. Three versions of 2008 (2008 x86 9.0.3.x plus 2008 x64 plus 2008 x86 9.0.3.x and 2010 x64)
It seems that the new PostgreSQL file is installed with VC++ 2010, while the others are installed with one of the VC++ 2008 x86 versions.

[WhiteRider]

Please open a Support Ticket with a link to this thread and request a remote session and we'll work with you to get things sorted out.