PokerTracker

Hi, after the Lucky Ace update PT4 dont import the hands. I dont change anything and the hands still get sace in the same location.

Do you get any errors when you try to import the hands?

kraada wrote:Do you get any errors when you try to import the hands?

Yes every Hand i play is 1 "error" more.

Then please attach the hand history file in question to a support ticket and we'll look into this for you further.

Done. Thanks for your help.

Hi,
I'm also having the same problem since Lucky Ace update.HUD is not working and PT4 doesn't import any hands...Error:unexpected begging of hand history,if I try to do it manual it says: 0 files to import.
Thanks

Please also attach an example hand history file to a Support Ticket.

If you post your ticket numbers here we'll get this to the development team as quickly as possible. (promyk82 - I found your ticket already)

I'm also having this issue.

Ticket ID: 148928

we are all having issues since update, HEM also....

We're looking into it. I'll post here when I know more.