PokerTracker

With the new version, all hands played in PLO that went to RIT have "Invalid pot size/winnings for hand #"
It is not recording any hands with RIT
Has anybody else seen this problem?

Thanks

I also just checked the hands that did have RIT last week
Even though they are recorded, the HH is no longer there and the replays are empty

Please attach one of your original hand history files including a hand like this to a Support Ticket so that we can investigate. Please post your ticket number here.

same problem bro/ zoom nl

Same problem. It wont read hands with RIT. Tried to import hands again after asking them from stars. While importing all hands what with RIT shows error, without RIT duplicates.
Playing NL CAP.

same issue with CAP, have updated ticket

If you have any import problems please send us a ticket with the hands as WhiteRider suggested -- that's the only way to be 100% certain that we've tested and fixed your particular issue. The more hands we get, the better.

kraada wrote:If you have any import problems please send us a ticket with the hands as WhiteRider suggested -- that's the only way to be 100% certain that we've tested and fixed your particular issue. The more hands we get, the better.

I just sent you a hand in which the problem occurred. This seems to be a problem everyone is experiencing. When can we expect it to be fixed and will there be another update to do so?

Sorry for being pushy, but not being able to track my results correctly is kind of a biggie for me...

simpsp31 wrote:same issue with CAP, have updated ticket

HU NL zoom and normal tables same...

have pasted a hand into my ticket ref 152389