Page 1 of 1

unable to download pt4 after computer reset

PostPosted: Sun Dec 28, 2014 2:11 pm
by andywightman
I can anyone help.
im unable to down load the pt4 from the site, keeps saying that the page is unable to be displayed. am I doing anything wrong? :(

Re: unable to download pt4 after computer reset

PostPosted: Mon Dec 29, 2014 4:44 am
by WhiteRider
The download page is working for me; it's likely to be a local issue. Have you been able to download other things OK? Can you try a different browser?

PT4 Download Page

Re: unable to download pt4 after computer reset

PostPosted: Mon Dec 29, 2014 7:13 am
by andywightman
ive tried internet explorer and google but no luck, I can download skins from the web site but wont let me down load the pt4 programme

Re: unable to download pt4 after computer reset

PostPosted: Mon Dec 29, 2014 9:07 am
by kraada
Try this direct link and let me know if that works better.

Re: unable to download pt4 after computer reset

PostPosted: Mon Dec 29, 2014 12:29 pm
by andywightman
no still doesn't work all I get is the following which I just copied from the page.

This page can’t be displayed
•Make sure that the web address https://www.pokertracker.com is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes.







Fix connection problems

Re: unable to download pt4 after computer reset

PostPosted: Mon Dec 29, 2014 1:57 pm
by kraada
That link definitely works.

Click Start type cmd and click on it when it appears. Type this at the prompt and hit enter:

ping www.pokertracker.com

Paste the results here for me.

Re: unable to download pt4 after computer reset

PostPosted: Mon Dec 29, 2014 2:27 pm
by andywightman
sorry to be a pain mate but what do you mean by click start and type command, im using windows 8 if that helps

Re: unable to download pt4 after computer reset

PostPosted: Mon Dec 29, 2014 2:32 pm
by andywightman
I have added this attachment hope its what you needed

Re: unable to download pt4 after computer reset

PostPosted: Mon Dec 29, 2014 4:45 pm
by kraada
You got it. That shows you are able to get to our website in some form (or the ping would time out). Could you create a support ticket for your problem? That would make it easier for us to get your problem to one of our web developers.

Re: unable to download pt4 after computer reset

PostPosted: Mon Dec 29, 2014 7:05 pm
by andywightman
thanks m8
done that

highfalutin