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not showing HUD at PS
Posted:
Thu Jan 15, 2015 1:00 pm
by papahook
Hey,
I logged in to PS and HUD seems to be messed up, it works sometimes and not sometimes at zoom PLO tables
Re: not showing HUD at PS
Posted:
Thu Jan 15, 2015 1:15 pm
by kraada
We're aware and working on some issues with the Zoom Hud related to a PokerStars update earlier this week. If you'd like notification when a fix is available, create a
support ticket and request to be linked to Bug #5828.
Re: not showing HUD at PS
Posted:
Thu Jan 15, 2015 1:19 pm
by AlexanderR
I was playing first session about 4 hours ago and everything was good. After I reentered PS client and installed some minor update for PT4. Now HUD works just 1 hand in few hands and instead of my stats i see other people stats. PLO 100 ZOOM. And i need to grind... When it will be fixed?
Re: not showing HUD at PS
Posted:
Thu Jan 15, 2015 1:36 pm
by AlexanderR
Also probably there are some problems with PS client. I am geeting sit outed on 1 table sometimes and now all 4 tables got stuck.
Re: not showing HUD at PS
Posted:
Thu Jan 15, 2015 1:50 pm
by kraada
I don't have an ETA for a fix at this time but I know it is being actively worked on.
Re: not showing HUD at PS
Posted:
Thu Jan 15, 2015 3:34 pm
by papahook
same experience as you have Alexander, paid BB at one table and nothing happens. I closed that table, and then on it worked fine, i mean PS, unfortunatelly not PT
Re: not showing HUD at PS
Posted:
Thu Jan 15, 2015 4:42 pm
by kraada
Please try rebooting your machine and trying again making sure to start everything in the proper order. That will make certain you have the latest version of the files needed for the Zoom Hud and may result in things working for you.
Re: not showing HUD at PS
Posted:
Thu Jan 15, 2015 5:57 pm
by Nille20
It still does not work :\ The error is on NL 2 and Nl5 tables also...
Re: not showing HUD at PS
Posted:
Thu Jan 15, 2015 6:11 pm
by kraada
Then please send us a new log via our
support system so that we can see the exact errors you are getting.
Re: not showing HUD at PS
Posted:
Thu Jan 15, 2015 6:33 pm
by Nille20
the log is now sent..